International Field Operations Lead
About The Position
The International Field Operations Lead is responsible for driving operational excellence and ensuring consistent, high-quality performance across international stations within our US network. This role provides support and leadership, training and re-training of colleagues, supports key account operations, and leads the implementation of new procedures and projects. The lead serves as a primary operational resource for stations, ensuring trade compliance, resolving complex issues, and fostering collaboration across teams. The ideal candidate brings strong leadership experience, a strategic mindset, and a deep understanding of international logistics processes.
Requirements
- High School Diploma or equivalent required
- Experience in international Logistics 5 years of experience
- Must be proficient in Microsoft programs
- Excellent Organizational Skills
- Communication skills
- Travel (domestic) is expected for 25% of the time if necessary
Responsibilities
- Ability to influence, Lead, motivate, and elevate team and station performance.
- Serve as the primary escalation point for high-impact or complex operational issues
- Conduct performance reviews of stations and drive a plan to improve consistency, efficiency, and service quality.
- Implement best practices and industry standards to improve logistics processes and procedures continuously
- Domestic travel to stations as needed
- Provide onboarding, recurrent training, and skill-based coaching to international colleagues
Benefits
- Medical
- Dental
- Vision
- 401k + Company Match
- Employee Assistance Program
- Paid Time Off
- Flexible Work Schedules (when possible)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
