International Dispatch Planner

Sysco

About The Position

Plans daily activities for container drayage drivers while maintaining flexibility to change activities as the day progresses. Determines which shipments IFG would control based on cost/time/revenue opportunity. Provides driver, operations, and customer support. Arranges schedules for workers, equipment, and/or service vehicles for the conveyance of containers. Maintains communications with all interested parties. Updates information and systems as required.

Requirements

High School Diploma or GED (2-year Undergraduate preferred)
2 years of office work experience required.
2 years drayage dispatch experience preferred
English (Spanish a plus), Proficient in all Microsoft products

Nice To Haves

2-year Undergraduate preferred
Spanish a plus
2 years drayage dispatch experience preferred

Responsibilities

Leads daily meetings with Out-Bound International Logistics Analysts for efficient scheduling of containers to and from ports/warehouse (including direct ship warehouses)/rail locations.
Dispatches drivers at the start of each shift, ensuring that each driver has the correct instructions and documentation for most efficient equipment utilization.
Provides driver and customer support via incoming phone calls/email/texts.
Effectively manages exceptions and swift problem resolution to ensure maximum margin/time savings.
Maintains records, driver daily record of driver activity, a record of mileage, fuel used, repairs made, and other expenses.
Identifies and communicates possible inefficiencies and contributes ideas for resolution.
Determines market rates and audits dispatching activities weekly against Sales folders.
Ensures correct costs are being approved for each folder.
Confirms any variances with Accounting.
Guarantees consistent/increasing margin.
Analyzes route/lane selections to improve customer service and margin returns.