Internal Product Manager, AI Tooling

Figma • San Francisco, NY

2d • Remote

About The Position

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for an experienced Product Manager, AI Internal Tooling, to define and own the strategy for adopting and scaling AI tools across our internal technology stack. This role is ideal for someone with deep technical and business systems expertise who thrives at the intersection of IT, integrations, and enterprise platforms. In this role, you’ll set the vision and strategy for how AI augments our core internal systems, from automating workflows to improving employee experiences. You’ll partner across IT, Business Systems, Security, and Engineering to evaluate, integrate, and scale AI solutions ensuring they are secure, compliant, and meet our business needs. Your technical fluency will enable you to drive conversations around APIs, data flows, and integrations while at the same time shaping the right solutions to support internal employees. You’ll also help establish a new intake and prioritization process for AI tooling requests, ensuring the most valuable initiatives rise to the top. This is a full-time role that can be held from one of our US hubs or remotely in the United States.

Requirements

• 8+ years of experience in product management, technical program management, or systems ownership within a cloud/SaaS environment
• Proven track record shipping and iterating on AI features that drive impact
• Strong technical fluency in business systems, integrations, and enterprise IT platforms
• Broad understanding of LLMs and AI-enabled enterprise systems
• Proven ability to navigate ambiguity, adapt in constantly evolving environments, and drive clarity and momentum across multiple teams

Nice To Haves

• Experience with AI governance, compliance, and security frameworks
• Exposure to low-code/no-code automation platforms and experience enabling adoption across non-technical teams
• Familiarity with identity, security, and data platforms is a plus
• Proven experience defining and reporting impact metrics (e.g., cost savings, cycle time reduction, productivity improvements)

Responsibilities

• Define the vision and strategy for internal AI tooling across IT and Business Systems
• Design and operationalize an intake and prioritization framework to evaluate AI tooling requests, balancing business value, technical feasibility, and compliance requirements
• Partner with key collaborators across Figma to capture AI needs, translate them into technical requirements, and prioritize solutions that deliver the highest impact
• Lead the full product lifecycle—from discovery and vendor evaluation through pilots, deployment, integrations, and adoption
• Guide technical conversations on APIs, data flows, and integration design, collaborating closely with architects and engineers
• Enforce governance and compliance standards to ensure AI adoption is secure, auditable, and responsible
• Champion change management and enablement by driving documentation, training, and feedback loops that accelerate adoption
• Stay current on the AI and enterprise IT ecosystem, identifying new opportunities, emerging risks, and best practices for scaling

Benefits

• Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.
• Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees