Internal Manager in Training

Circle K • Graham, NC

98d

About The Position

The Internal Manager in Training position at Circle K involves overseeing store operations and ensuring excellent customer service. The role requires a flexible schedule and the ability to manage various tasks related to store management, employee training, and customer relations. The position is based in Graham, North Carolina, and is part of the Coastal Carolina Business Unit.

Requirements

• High School diploma or GED preferred.
• Experience in retail sales preferred.
• Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
• Ability to use a computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
• A valid driver's license and adequate transportation to/from bank and corporate management meetings.
• Ability to communicate (orally and in writing) in English.

Responsibilities

• Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
• Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized and well-kept based on Company standards.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees within Company guidelines to maximize customer service and maintain site image.
• Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
• Develop positive and professional relationships with all suppliers.
• Promote excellent service and resolve customer complaints in a timely, professional manner.
• Prepare ongoing and timely performance appraisals in writing for all employees, providing proper performance-based feedback.
• Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.

What This Job Offers

• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED