Internal Fraud Product Manager

Wells Fargo-posted 2 months ago
Full-time
Hybrid • Charlotte, NC
1,001-5,000 employees
Credit Intermediation and Related Activities
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Wells Fargo is seeking a Product Manager who will be responsible for defining and executing strategies to combat internal fraud within our organization. Utilizing the Agile methodology and Scrum framework, they will lead cross-functional teams to develop solutions that align with our business objectives, regulatory requirements, and customer needs. This role will be accountable for helping our Enterprise Internal Fraud team with leading safeguards against internal fraud within our institution, fostering a culture of transparency and trust. Our innovative fraud detection product will leverage advanced data & analytics and case management workflow solutions to proactively identify suspicious activities, empowering our employees to uphold the integrity of our operations.

  • Defining and articulate the product vision and strategy to align with organizational goals, focusing on reducing internal fraud risks.
  • Collaborate with product designers to ensure solutions meet business and customer needs with a focus on usability and desirability.
  • Engage in research to anticipate market trends, customer needs, and prioritize product features accordingly.
  • Manage product budgets to address priorities, ensuring optimal resource allocation for maximum value.
  • Utilize Agile practices to drive product development, ensuring timely delivery and continuous improvement.
  • Lead the product team in developing solutions that enhance our internal fraud detection capabilities while maintaining cost efficiency.
  • Ensure compliance with regulatory and policy requirements, managing risk through product design.
  • Foster a culture of innovation, proactive problem-solving, and customer-centric product development.
  • Maintain strong partnerships across other teams to ensure seamless integration and execution of product strategies.
  • Continuously monitor and adjust product roadmaps to reflect changes in fraud patterns, technology, and business needs.
  • 6+ years of Product Management, product development, strategic planning, process management, change delivery, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • 3+ years of management or leadership experience.
  • 6 + years of Website or Application Design experience.
  • Experience with human-centered design principles and strong risk management leadership skills.
  • Proficiency in Agile methodology and frameworks like Kanban and Scrum, along with experience in tools like Confluence and JIRA.
  • Strong dependency management skills and ability to communicate effectively at all organizational levels.
  • Proven track record in driving organizational change and influencing within a matrixed environment.
  • Recognized as a thought leader in product management with a focus on fraud prevention.
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