Internal Communications Sr. Manager, IT Comms

Western Digital • San Jose, CA

3d • Hybrid

About The Position

WD is seeking an experienced Internal Communications professional who enjoys thinking “outside the box” to join our Employee Communications team. In this role, you will drive the internal communications strategy and execution for our IT organization, as well as provide internal and external communications support to the Chief Information Officer (CIO). You will serve as a key collaborator responsible for creating and delivering communications within the IT organization, and for developing organization-wide IT communication campaigns and content. You will also support the CIO’s executive communications needs, both internally and externally. With significant transformation underway at WD – particularly within the IT organization – a strong understanding of change management communications will be essential for success in this role. You will report to the Director of Employee Communications and work closely with IT leaders and the Executive Communications team. This hybrid role is based in San Jose, CA.

Requirements

• 8-10 years of internal communications experience.
• Degree in Communications, Marketing, Journalism, or a related field
• Excellent content development and writing skills, with a specific focus on campaigns, blog posts, video, and social media.
• Solid understanding of change management communications.
• Experience working with clients at the executive level.
• Excellent verbal and written communication skills, with the ability to craft compelling and engaging messages for diverse audiences.
• Highly collaborative and adaptable, with the ability to build relationships and work effectively with multiple stakeholders and across different levels of the organization.
• Comfortable with technical terminology, with the ability to translate jargon into clear, succinct, and meaningful language.
• Skilled in video, podcast, or other forms of content creation to help tell employee stories.
• Familiar with Jira, Smartsheet, Adobe Creative Suite, or similar creative and project management tools.
• Curious and flexible, with the ability to think creatively.
• Effective team player, while also able to work independently.
• Enjoys working in a fast-paced environment, is self-motivated, and can thrive under pressure
• Extensive knowledge of a variety of current social media platforms.
• Excellent problem-solving techniques.
• Strong multitasking capabilities under pressure.
• Exceptional attention to detail, time management, project management, and organizational skills.

Responsibilities

• Be a trusted advisor to the CIO and IT leadership team to help drive the communications strategy and key messaging both within the IT organization and corporate-wide.
• Drive an internal and external communication strategy for the CIO that incorporates internal emails, newsletters, all-hands, as well as external speaking engagements, blogs, and social posts.
• Collaborate with IT stakeholders to source, create, or curate content that will engage and inform the global IT team.
• Develop from concept to execution a range of content designed for use in various communication materials, such as newsletters, company intranet, emails, and internal social media/ community content.
• Develop communication plans and content geared toward the IT organization that support the objectives of the organization.
• Develop communication and change management plans to help drive awareness and adoption of IT tools and programs company-wide.
• Create and lead an internal training program for IT leaders to help drive outcome-based results across the team.
• Support the global Employee Communications programs as needed (i.e., corporate-wide internal events such as company meetings, engagement events, and campaigns) to promote overall employee engagement.
• Track the effectiveness of internal communications programs and campaigns, making adjustments as needed.

Benefits

• We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level