Internal Communications Intern

Understood•New York, NY

5h•Hybrid

About The Position

Understood is a nonprofit organization dedicated to shaping the world for difference by raising awareness of the challenges and strengths of individuals who learn and think differently. They provide resources to help people navigate challenges, build confidence, and find support and community to thrive. The organization operates with core values including continuous learning, acting with intention, championing difference, inspiring change, and growing together. This internship is designed for undergraduate students interested in gaining experience in communications, employee engagement, or organizational communications. The intern will report to the Internal Communications Manager, contributing to significant projects and acquiring practical experience in their field. The position is based in Understood's NYC office in the West Village, requiring up to 25 hours per week, with three full days in-office (Monday, Tuesday, and Thursday) and one half-day remote.

Requirements

Strong writing and storytelling skills, with the ability to communicate clearly and effectively across formats
Basic understanding of communications strategy, including audience identification and message development
Strategic and creative thinking skills, with a willingness to bring forward new ideas and perspectives
Strong organizational and project coordination skills, with a high level of attention to detail
Familiarity with Google Workspace (Slides, Docs, Sheets, Analytics)
Proactive, solutions-oriented mindset with a willingness to take initiative
Ability to work independently and manage multiple priorities
Strong interpersonal skills, with the ability to navigate different working styles and build relationships across teams
Genuine interest in internal communications, employee engagement, event production, content development, and marketing

Nice To Haves

Experience with graphic design tools such as Canva or Figma
Experience with Confluence or Contentful
Commitment to diversity, equity, and inclusion

Responsibilities

Support the Internal Communications team in executing employee communications, engagement initiatives, and employer brand efforts.
Assist in planning and coordinating employee events, including Days of Understanding (DoU) and All Team Meetings (ATMs) (both virtual and in-person), delivering real-time, on-the-ground support during events.
Develop content that enhances Understood’s reputation as a leading neuroinclusive employer, including blog content (e.g., Behind the Impact) and social media posts in partnership with copywriters.
Support the development of internal communications materials across channels, including presentations, internal monitors, and intranet content.
Maintain and update project timelines, communication calendars, and team workflows; assist in documenting processes and improving systems to increase team efficiency and capacity.
Track engagement metrics and gather insights to help improve communication effectiveness and employee engagement.
Partner with teams across the organization to support shared initiatives and contribute to team meetings, brainstorming, and problem-solving discussions.