Internal Communication Specialist & Office Manager

Mass General Brigham • Boston, MA

20h • $53,040 - $75,889 • Hybrid

About The Position

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The mission of the Center for Academic Development and Enrichment (CADE) is to foster an equitable, opportunity-rich environment that supports career growth, skill development, and well-being across all sites and career stages—empowering faculty, APPs, trainees, and students to thrive. All initiatives are data-driven and designed to create measurable and sustainable improvements in access, opportunity, fairness, engagement, and career development. The MGB Research Oversight Committee (MGB ROC) is a governing body of research leaders and faculty who advise MGB on matters concerning the research community across all MGB institutions. ROC is comprised of a core membership and several subcommittees that focus on particular activities. The Internal Communication Specialist & Office Manager plays a critical role. This position reports to the Vice President of Research Strategy and Faculty Development. This position provides direct administrative support to the Vice President and other Center staff on an ongoing basis. This individual is responsible for supporting the operational and communication needs of CADE and ROC. The role is responsible for the day-to-day functioning of the office while executing internal communication to CADE and ROC’s constituents that align with the mission and vision. Position is mostly in person with some remote days. Job Summary Responsible for developing and executing effective communication strategies to promote the hospital's brand, disseminate information to internal stakeholders, and maintain a positive public image by collaborating with various departments to create compelling content, coordinate media relations, and engage with internal audiences through various communication channels.

Requirements

• Bachelor's Degree Public Communications required or Bachelor's Degree Related Field of Study required
• Communications/Public Relations Experience 1-2 years preferred
• Knowledge of media relations practices, including building relationships with media outlets and writing press releases.
• Proficiency in social media platforms, digital communication tools, and content management systems.
• Strong written and verbal communication skills, with the ability to craft compelling and accurate content for various channels and audiences.
• Excellent interpersonal skills and the ability to collaborate with cross-functional teams and stakeholders at all levels.
• Strong organizational and project management skills to handle multiple tasks and deadlines.
• Attention to detail and the ability to maintain accuracy while working in a fast-paced environment.

Responsibilities

• Develop and implement comprehensive internal communication strategies aligned with the hospital's goals and objectives.
• Collaborate with the community relations team to support community engagement efforts and enhance the hospital's public image within the community.
• Identify target audiences and determine appropriate communication channels to effectively reach and engage internal stakeholders.
• Serve as a primary point of contact for media inquiries and coordinate media relations activities.
• Write press releases, media advisories, and other media-related materials to share hospital news, events, and initiatives.
• Create compelling and informative content for internal communication channels, such as the hospital website, blog, newsletters, and social media platforms.
• Manage the hospital's social media presence and engage with internal audiences through platforms like Facebook, Twitter, LinkedIn, and Instagram.
• Monitor and respond to comments, inquiries, and messages received through social media channels and other digital communication platforms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level