Intern

City of Gainesville • Gainesville, FL

4d • $15 - $26

About The Position

If you are an Internal City Employee, Retiree or Dependent/Survivor of a City Employee please apply internally via Career Icon in your Workday account. Make a difference in the community you live in! As a Community Builder—an employee with the City of Gainesville— you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it’s a chance to contribute to community success and to help enhance the Gainesville way of life. Department: 9440 GRU - Revenue Assurance Gainesville Regional Utilities (GRU) is seeking a part-time Business/Financial Studies Intern to support the Revenue Assurance Department within the Customer Operations Division. This temporary, developmental position is designed for a student who can commit to working up to 20 hours per week for at least one year and who is interested in building practical experience in utility revenue assurance, billing exception resolution, and collections support. Under general supervision and after initial training, the intern will work with increasing independence to complete recurring daily operational tasks, maintain accurate logs, and support data research and information requests. Incumbents will undertake a variety of entry-level assignments and projects in support of the assigned department. This temporary position provides developmental opportunities for students in business and technical work settings and assists in preparing them for possible future employment in these areas. Positions allocated to this class report to direct supervisor and works under general supervision.

Requirements

• Graduation from high school or possession of an acceptable equivalency diploma; and must be enrolled in an institution of higher learning as a student working toward the completion of an associate, or bachelor degree in a related field.
• Students must be able to work 15 to 20 hours per week.
• Relevant work or classroom experience in area related to Department.
• Basic knowledge of organizational policies, procedures, and practices.
• Strong knowledge of Microsoft Office.
• Analytical abilities and aptitude in problem solving.
• Ability to understand and follow moderately-complex oral and written instructions.
• Excellent written and oral communication skills as demonstrated by the ability to articulate complex information and issues clearly and concisely.
• Strong interpersonal skills as demonstrated by the ability to interact collaboratively and productively and to establish and maintain effective working relationships with individuals of diverse backgrounds including elected and appointed government officials, Charter Officers, City employees, representatives of other agencies, and the general public.
• While performing the duties of this job, the employee is often required to sit for prolonged periods of time.

Nice To Haves

• The ideal candidate demonstrates strong Excel competency, effective time management, the ability to learn new systems quickly, and solid research skills.
• Coursework or experience in business, finance, accounting, or a related field is preferred; customer service exposure is helpful.
• Innovative and forward thinking.
• Strong research and writing skills preferred.

Responsibilities

• Completing daily BPEM tasks
• Monitoring and updating the Payment Arrangement Log
• Preparing RFIs (Requests for Information) for the collection agency
• Shadow and train with experienced and accomplished professionals in assigned area.
• Learn and master internal operations, which could include accounting, event planning, finance, human resources, payroll, marketing, customer service, and other daily operations.
• Assist department and staff with day-to-day operations and tasks.
• Assist in preparing information and research materials; create and maintain PowerPoint presentations and Excel spreadsheets.
• Assist with assignments and special projects specific to department.
• Assist in writing reports, conducting research, analyzing data, and making recommendations to improve effectiveness and efficiency.
• Communicate effectively with a variety of audiences, including the Mayor, City Commissioners, and members of the public.
• May attend business meetings and networking events.
• Attends work on a continuous and regular basis.
• Assist with normal office duties such answering phone inquiries, directing calls, and providing basic company information; oversee mail deliveries, packages, and couriers.
• Provide clerical support by taking memos, maintaining files, and organizing documents; photocopy, fax, scan as needed.
• Performs other related duties as assigned.

Benefits

• The City of Gainesville offers a competitive benefits package and opportunities to grow both professionally and personally.
• All ‘regular’ employees are eligible for traditional benefits such as health insurance, life insurance, paid leave, 11 paid a holidays a year, a pension plan and a deferred compensation plan, but we also offer great things like on-site fitness centers, tuition reimbursement, on-site medical staff and a wellness program to keep you healthy and happy.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED