Intern, Technology

Carnival Corporation • Fort Lauderdale, FL

11d • Hybrid

About The Position

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone. We are looking for an amazing Intern, Technology, to fill this role, which is based in our Fort Lauderdale office. The Technology Intern is responsible for supporting the development and implementation of an AI-driven project aimed at improving service levels within the Customer Service organization. This role involves assisting in designing, testing, and deploying AI solutions to enhance operational efficiency and customer experience. The intern will work closely with the Senior Director, Global Sales and Service, as well as cross-functional teams in Technology and Customer Service, to achieve project objectives. The ideal candidate will have a strong interest in artificial intelligence, problem-solving skills, and foundational knowledge of programming and data analysis. Here is a summary of what Princess is looking for in its Intern, Technology. Is this you?

Requirements

• Currently enrolled in an accredited college or university program.
• Basic understanding of AI concepts, machine learning, and data analytics.
• Proficiency in programming languages such as Python or Java.
• Strong analytical and problem-solving skills.
• Ability to communicate effectively and work collaboratively in a team environment.
• Ability to work independently and in a team environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Nice To Haves

• Interest in the cruise and travel industry is a plus.

Responsibilities

• Assist in developing and testing AI models to optimize service workflows and improve response times.
• Collaborate with Customer Service and Technology teams to gather requirements and integrate AI solutions into existing systems.
• Analyze performance data and provide insights to refine AI algorithms for better service outcomes.
• Perform other duties as assigned.

Benefits

• Contribute to real projects that make an impact.
• Access to learning resources, mentorship, and skill-building opportunities.
• Connect with industry professionals and peers across departments.
• Gain insight into operations and innovation within a global brand.
• Opportunities to showcase your work and celebrate achievements.
• Learn about potential career paths and future opportunities within the organization.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees