Intern-Strategic Payment Relationships (SPR)

Carilion Services•Roanoke, VA

6d•Onsite

About The Position

As a member of the Strategic Payment Relationships (SPR) – Provider Enrollment team, the Intern will support payer enrollment and network management activities. This role provides hands-on exposure to healthcare administration functions related to payer networks, provider data management, and operational analysis while supporting the organization’s reimbursement and access strategies. Currently enrolled Master of Health Administration (MHA) student highly desired. Provides services to SPR customers through performance of enrollment and contracting tasks. Performs operational tasks that support departmental responsibilities and goals. Interacts with individuals at all levels of the organization as necessary, using whatever communication means are needed (e.g. e-mail, phone calls, video calls, face to face meetings). Manages data and information and prepares reports and/or project summaries. Serves and participates on work teams as assigned. Actively participates in staff and committee meetings as assigned. Completes a project designed to benefit the healthcare system. Exercises technical abilities with respective software to support project and/or operational tasks. Proactively seeks out duties and responsibilities and appropriately prioritizes assignments. Meets with Manager/Mentor on a regular basis to discuss completed items, projects in progress, and potential projects. Participates in required educational activities and abides by Carilion Clinic and Clinical Information policies Consistently deliver the best in customer service and patient care. As a team member, demonstrate respect, dignity, kindness, and empathy in each encounter with patients, families, visitors and other employees. Champion Carilion's mission, vision, and values; comply with the policies and procedures, ethical standards and code of conduct set forth by the company.

Requirements

Currently enrolled in an academic program or recent graduate from an accredited undergraduate university.
Academic or professional experience in business, contracting, healthcare administration, health analytics or development of policies and procedures related to business operations.
Attention to detail and accuracy.
Proficient computer and keyboard skills.
Must be able to solve simple mathematical and logistical problems in the work environment.
Must be able to work efficiently, manage time wisely, and follow policy and procedures with minimal supervision.
Must have good interpersonal, communication, and listening skills.

Nice To Haves

Currently enrolled Master of Health Administration (MHA) student highly desired.

Responsibilities

Provides services to SPR customers through performance of enrollment and contracting tasks.
Performs operational tasks that support departmental responsibilities and goals.
Interacts with individuals at all levels of the organization as necessary, using whatever communication means are needed (e.g. e-mail, phone calls, video calls, face to face meetings).
Manages data and information and prepares reports and/or project summaries.
Serves and participates on work teams as assigned.
Actively participates in staff and committee meetings as assigned.
Completes a project designed to benefit the healthcare system.
Exercises technical abilities with respective software to support project and/or operational tasks.
Proactively seeks out duties and responsibilities and appropriately prioritizes assignments.
Meets with Manager/Mentor on a regular basis to discuss completed items, projects in progress, and potential projects.
Participates in required educational activities and abides by Carilion Clinic and Clinical Information policies Consistently deliver the best in customer service and patient care.
As a team member, demonstrate respect, dignity, kindness, and empathy in each encounter with patients, families, visitors and other employees.
Champion Carilion's mission, vision, and values; comply with the policies and procedures, ethical standards and code of conduct set forth by the company.