Intern - Strategic Operations, Learning & Development

New York State Energy Research•Town of Guilderland, NY

13h•$18 - $20•Hybrid

About The Position

As a leader in advancing New York’s energy transition, the New York State Energy Research and Development Authority (NYSERDA) has remained a credible, objective and trusted partner in ours state’s energy planning as well as deploying new and innovative technologies to expand New York’s economy. NYSERDA has worked for the past 50 years to protect the environment and help New Yorkers increase energy efficiency, lower energy costs and reduce reliance on fossil fuels. NYSERDA engages with stakeholders including residents, business owners, developers, community leaders, local government officials, universities, utilities, investors, entrepreneurs, and more, to develop, invest, and foster conditions that: Attract the private sector capital investment needed to expand New York’s clean energy economy. Overcome barriers to using clean energy at a large-scale in New York. Enable New York’s communities and residents to benefit equitably in the clean energy transition. INTERNSHIP OVERVIEW This is a paid internship for current students at an accredited college. The pay rate is from $18 to $20 per hour based on current class year. This internship will begin in Spring 2026 and continue to Fall 2026. Interns must be located in New York State or an immediately adjacent state while working. It is expected that interns will follow our telework policy, with a combination of in-office and remote work. Interns work up to 18.5 hours per week during the semester, and up to 37.5 hours per week between semesters, when not attending classes.

Requirements

Current, undergraduate or master’s student, pursuing a degree in Training, Education, Human Resources, Technical Writing, or similar discipline.
Some experience with video production and/or graphic/visual design.
Proficiency with the Microsoft Office suite of programs, particularly Microsoft SharePoint.
Demonstrated ability to communicate effectively, verbally and orally, while collaborating with multiple stakeholders.
Skill in managing multiple priorities, delivering on commitments, and operating with speed, accuracy, and solid judgment.
Strong work ethic.

Responsibilities

Participate in discovery and requirement gathering sessions.
Update current training guides and materials on our Confluence training platform.
Capture and curate images for user guide publication.
Post-Training participant and evaluation follow-up.
Support coordination and management of our training event and registration tool.
Communicate learning opportunity updates through our NYSERDA-wide communications platform.
Participate in the planning, scheduling, enrollment, management, and tracking of trainings, including but not limited to new hire onboarding and annual mandatory training courses.
Participate in report development for Confluence adoption and user experience trends.
Track, complete and update project/task plans.
Provide ad-hoc reporting as needed.