Intern, SCADA Engineer (La Crosse, WI)
About The Position
The SCADA Engineer Intern will support Supervisory Control and Data Acquisition (SCADA) and Energy Management Systems (EMS) essential to the operation of the member distribution electric systems. The Impact You Will Make in This Role: ESSENTIAL JOB FUNCTIONS : Mission Critical Support: Assist in maintenance and recovery of reliable operation of assigned systems that are used to operate mission critical functions. Provide support for mission critical staff and systems. Maintain technical knowledge of diagnostic and recovery procedures. Conduct maintenance and support activities in a manner that maximizes the availability of critical functions. Protect the integrity and security of data, controls, applications, systems and networks, in compliance with all applicable regulatory requirements and DPC policies. SCADA/EMS Support: Assist with ongoing projects with operations, settlements, communications, engineering, member cooperatives, and other utility organizations. Maintain distribution control system definitions for monitoring, control, logic, and user interfaces. Verify integrity of all functions impacted by changes. Application Administration Support: Assist primary application owners with support and troubleshooting of SCADA/EMS adjacent applications, including data archives, demand response, meter reading, and energy accounting. Maintain application definitions to meet changing operational and user requirements. Provide instruction to users and cross-train with peers. Maintain technical and user documentation. Other Essentials : Engage with DPC wide training opportunities including but not limited to: SCADA onboarding, Telecommunications fundamentals, Network system architecture, Windows and Linux system administration, AI tools, System security, transmission, distribution, and generation field visits. Demonstrate integrity and high work standards as a member of the support team. Provide remote and onsite support, occasionally traveling to offsite locations. Escalate support and request items to appropriate technology staff or vendors when necessary, ensuring proper communication and follow-up with the customer occurs. Build relationships with end users, IT team members, and business leaders to improve engagement and understanding of departmental roles and responsibilities. Assist with communicating outages, maintenance, and process updates. Participate in various projects and project tasks where appropriate. Perform other duties as assigned. Your Experience and Expertise: MINIMUM QUALIFICATIONS : Education & Experience : Student pursuing an Associate’s or Bachelor’s degree related to Computer Science, Electrical Engineering, or Information Systems. Required Skills : Strong organizational, critical thinking, and troubleshooting skills. Strong verbal, written, and interpersonal communication skills. Must be self‐motivated, disciplined, and able to perform job duties both independently and in a team setting. Preferred Skills : Strong knowledge of modern software applications Experience with a programming/scripting language (C, Python, Bash, Powershell, etc). Experience with AI tools Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- Student pursuing an Associate’s or Bachelor’s degree related to Computer Science, Electrical Engineering, or Information Systems.
- Strong organizational, critical thinking, and troubleshooting skills.
- Strong verbal, written, and interpersonal communication skills.
- Must be self‐motivated, disciplined, and able to perform job duties both independently and in a team setting.
Nice To Haves
- Strong knowledge of modern software applications
- Experience with a programming/scripting language (C, Python, Bash, Powershell, etc).
- Experience with AI tools
Responsibilities
- Assist in maintenance and recovery of reliable operation of assigned systems that are used to operate mission critical functions.
- Provide support for mission critical staff and systems.
- Maintain technical knowledge of diagnostic and recovery procedures.
- Conduct maintenance and support activities in a manner that maximizes the availability of critical functions.
- Protect the integrity and security of data, controls, applications, systems and networks, in compliance with all applicable regulatory requirements and DPC policies.
- Assist with ongoing projects with operations, settlements, communications, engineering, member cooperatives, and other utility organizations.
- Maintain distribution control system definitions for monitoring, control, logic, and user interfaces.
- Verify integrity of all functions impacted by changes.
- Assist primary application owners with support and troubleshooting of SCADA/EMS adjacent applications, including data archives, demand response, meter reading, and energy accounting.
- Maintain application definitions to meet changing operational and user requirements.
- Provide instruction to users and cross-train with peers.
- Maintain technical and user documentation.
- Engage with DPC wide training opportunities including but not limited to: SCADA onboarding, Telecommunications fundamentals, Network system architecture, Windows and Linux system administration, AI tools, System security, transmission, distribution, and generation field visits.
- Demonstrate integrity and high work standards as a member of the support team.
- Provide remote and onsite support, occasionally traveling to offsite locations.
- Escalate support and request items to appropriate technology staff or vendors when necessary, ensuring proper communication and follow-up with the customer occurs.
- Build relationships with end users, IT team members, and business leaders to improve engagement and understanding of departmental roles and responsibilities.
- Assist with communicating outages, maintenance, and process updates.
- Participate in various projects and project tasks where appropriate.
- Perform other duties as assigned.
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What This Job Offers
Career Level
Intern
Education Level
Associate degree
Number of Employees
501-1,000 employees
