Intern, Sales

Kapitus•New York, NY

About The Position

This internship presents an excellent opportunity for individuals interested in corporate training or operations. As a Sales Operations Intern, you will gain experience in both fields, helping to create and redesign process and sales training materials and contributing to the development of a video resource library. Additionally, you will assist with testing Salesforce enhancements and gain an understanding of how to improve sales operations. Sales Operations plays a crucial role in supporting the sales department by overseeing the creation, documentation, and training of new processes. The team develops and manages Salesforce Automation systems, works on API onboarding processes, and contributes to Salesforce enhancements. Sales Operations also engages in strategic project planning, sales strategy optimization, and data analytics to track sales performance. In addition, the team focuses on improving process cycle times and resolving Salesforce-related issues. Finally, Sales Operations takes the lead in onboarding new sales hires to ensure a seamless transition into their roles.

Requirements

Strong proficiency in PowerPoint and Word.
Attention to detail and ability to organize and present information clearly.
Comfortable speaking in front of a group and assisting with training.
Strong organizational skills and the ability to prioritize tasks.
A basic understanding of sales processes and operations will be helpful.
A proactive and self-motivated individual eager to learn and gain experience in both corporate training and sales operations.
A strong communicator who is comfortable speaking to groups and working with cross-functional teams.
A detail-oriented and organized person with a passion for optimizing processes and improving operational efficiency.
Someone who thrives in a fast-paced environment and is excited to contribute to important sales operations projects.

Nice To Haves

Familiarity with Salesforce is preferred, but not required.
Experience with SharePoint is a plus.

Responsibilities

Assist with the creation and redesign of sales training materials, transforming existing PowerPoint presentations into SharePoint resources.
Contribute to the development of a comprehensive video library for training purposes.
Help create Standard Operating Procedures (SOPs) for sales processes.
Gain the opportunity to run at least one sales training session alongside your supervisor.
Assist in testing new Salesforce automation features to ensure they work as intended.
Help optimize sales processes by analyzing the effectiveness of Salesforce enhancements.
Assist in revamping the Sales Rep resources on SharePoint.
Collaborate in the creation of SOPs for various sales processes.
Test new Salesforce automation and report feedback.
Support the design and implementation of a new resource-sharing system for sales teams.
Help track the effectiveness of Salesforce updates and how they impact sales performance.
Collaborate with team members to ensure smooth onboarding for new sales hires.