Intern - Program Management (Aer Lingus Football Classic), On Location

TKO • Dallas, TX

1d • Onsite

About The Position

Who We Are: On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

Department The Aer Lingus Classic Program Management department oversees all planning, operations, and guest experience elements for the annual Aer Lingus College Football Classic in Dublin, Ireland. Our team manages a wide scope of responsibilities including fan travel packages, VIP hospitality, band travel, partner coordination, guest communications, marketing alignment, and onsite event execution. We work year-round with universities, partners, and international vendors to deliver a seamless , premium experience for fans, alumni, donors, and special guests traveling to the game. The department operates in a fast-paced, highly collaborative environment that requires strong cross-functional teamwork with travel, air, accommodations, finance, sales, and guest services. Our focus is to ensure exceptional service, operational excellence, and memorable experiences for all stakeholders participating in the Aer Lingus Classic.

Requirements

• Currently pursuing a bachelor’s degree in Event Management, Hospitality, Sports Management, Communications, Business, or a related field (senior standing preferred)
• Strong organizational and time-management skills with the ability to manage multiple assignments and deadlines
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficiency in Microsoft Office and Google Workspace (Excel, Word, Docs, Sheets, etc.)
• Comfortable working with data, schedules, and operational documents
• Willingness to support hands-on event logistics , including setup, inventory, and coordination
• Reliable, detail-oriented, and able to follow through on responsibilities
• Availability to support pre-event preparation and event-week operations, including extended hours when needed
• Potential opportunity to travel onsite for event operations (not guaranteed); valid passport

Responsibilities

• Assist with guest communications, including drafting and sending travel updates
• Monitor and manage guest services inboxes, responding to routine inquiries in a timely manner
• Support pre-departure communication schedules and content coordination
• Help ensure a consistent, high-quality guest experience throughout the full travel cycle
• Support pre-event and onsite operations, including logistics coordination and scheduling
• Assist with data tracking, reporting, and document management
• Help prepare vendors, partners, and internal teams for event execution
• Provide general administrative and operational support to the Event Operations team before and during event week

What This Job Offers

• Job Type: Full-time
• Career Level: Intern