Intern - Product Management

Career Paths • Westborough, MA

14h • $20 - $22

About The Position

We are eClinicalWorks. We are a privately held leader in healthcare IT, providing comprehensive, cloud based EHR/PRM solutions to medical professionals worldwide to improve workflows and reduce the risk of physician burnout. We care. We are committed to positive change. And that’s where you come in. Do you value creativity and innovation? Great, so do we. At eClinicalWorks, we share a passion for improving healthcare through dedication, education, and teamwork. Everyone has that one thing they’re really good at. We value your talent and want you to join our fast-paced, fun, and culturally diverse environment. Ready to make a difference? Apply today. Please note - This role is only eligible for college students who are currently enrolled in a bachelor's or master's program. Product Management Intern The Product Management Intern will support the team in delivering high‑priority initiatives that improve product readiness, enhance documentation quality, and strengthen customer engagement across multiple clinical modules, including Reproductive Endocrinology and Infertility (REI), Obstetrics (OB), Pediatrics, and Rheumatology. This role is intended for a student interested in product management within the healthcare technology space and offers meaningful exposure to documentation development, workflow analysis, and customer‑facing communication. Throughout the summer, the intern will collaborate with product managers, clinical specialists, and cross‑functional partners, gaining hands‑on experience with the processes that drive product improvements and customer adoption.

Requirements

• Ideal candidate should currently be in a Bachelor's program.
• The ideal candidate is a student pursuing a degree in fields such as Business, Healthcare Administration, Public Health, Biomedical Informatics, Computer Science, Information Systems, Human‑Computer Interaction, or Communications with an interest in health technology.
• Strong written communication skills and excellent attention to detail are essential, as the intern will create documentation and presentation materials used by both internal stakeholders and customer audiences.
• Proficiency in Microsoft Office—especially PowerPoint—is important due to the emphasis on preparing high‑quality presentations for conferences and user group calls.

Nice To Haves

• While not required, familiarity with healthcare terminology, electronic health record workflows, or clinical environments—particularly within REI, OB, Pediatrics, or Rheumatology—is beneficial.
• Experience with technical writing or user‑focused content creation is also a plus.

Responsibilities

• The Product Management Intern will contribute directly to several impactful projects that support product documentation, training development, and workflow analysis.
• A primary focus will be updating and refining user guides for the REI, OB, and Pediatrics modules to ensure that clinical users have accurate, high‑quality reference materials that reflect current product functionality.
• The intern will also take part in creating training materials used by internal teams and during customer presentations, helping ensure consistent communication about product capabilities and upcoming enhancements.
• A significant portion of the internship will involve preparing polished PowerPoint presentations for major industry conferences—including ASRM, ACOG, and NUC—as well as for quarterly user group meetings across REI, OB, Pediatrics, and Rheumatology.
• The intern should demonstrate strong organizational and analytical skills to support tasks such as synthesizing information across multiple clinical modules and contributing to the Patient Merge workflow analysis.

Benefits

• eClinicalWorks is an Equal Opportunity Employer.
• We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences that bring us together and help create a healthy world.

What This Job Offers

• Career Level: Intern