About The Position

Join the People Helping People Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service. The Opportunity The Intern - Insights & Reporting Analyst will support and deliver all aspects of data, reporting, and analytics. Incumbent will develop, update, and standardize reporting and data, perform analysis, identify reporting trends, and data quality issues. Researches and assists in resolutions and reconciles information with financial results where appropriate. Investigates data anomalies and segment reporting issues to ensure accurate and timely distribution of reports. Tests, documents, and reviews completed reports to ensure accurate Data and Analytics standards and procedures are met. Incumbent will support identification of key performance metrics, building dashboards, and ensuring that improvements to the business are driven by data; support centralized survey creation, distribution, and analysis.

Requirements

  • Enrolled in an accredited undergraduate degree program – upperclassmen and graduate students preferred.
  • Outstanding verbal and written communication skills, with the ability to coordinate thoughts, communicate, completely, and concisely.
  • Strong, organizational, and detail skills, with the ability to consistently perform as business requests.
  • Strong critical thinking, problem-solving, and cross-functional collaboration skills.
  • Ability to adjust easily when directions and priorities change on short notice.
  • Proficiency in MS Office Suite® with a heavy emphasis on Excel.
  • Proficiency in software that applies to your major and function-specific internship.
  • Passion for learning the Credit Union Industry.
  • Believe in Velera’s culture and values.
  • Ideal candidates have passion for their community as well as a commitment to diversity, equity, and inclusion.

Responsibilities

  • Work with users, leaders and subject matter experts to understand the current and future data analysis goals and architect solutions to meet those goals.
  • Ensure all assigned required reports are completed accurately and in a timely manner.
  • Develops and deploys effective reporting to reconcile operational and financial data from several sources to acquire and report results and adhere to reporting requirements.
  • For ad-hoc reports, design and save queries to produce requested data using approved technology.
  • Identifies and investigates issues related to projects.
  • Recommends alternatives which include system identification, remediation of issues, and documentation of analysis and resolution.
  • Prepares, analyzes, and reviews data quality and accuracy of reports.
  • Participates in the development of presentations, report layouts, definitions and documentation.
  • Plan, design, and test Fraud reports.
  • Investigate, identify, and propose prompt actionable solutions to resolve issues identified in any reporting processes.
  • Build and analyze models using various statistical tools for forecasting and optimization.
  • Perform other duties as assigned.

Benefits

  • Competitive wages
  • Medical with telemedicine
  • Dental and Vision
  • Basic and Optional Life Insurance
  • Paid Time Off (PTO)
  • Maternity, Parental, Family Care Community Volunteer Time Off
  • 12 Paid Holidays
  • Company Paid Disability Insurance
  • 401k (with employer match)
  • Health Savings Accounts (HSA) with company provided contributions
  • Flexible Spending Accounts (FSA)
  • Supplemental Insurance
  • Mental Health and Well-being: Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Wellness program
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