Intern - Gap Brand - Site Merchandising

Gap Inc.

About The Position

At Gap Inc., the 10-week Summer Internship Program is designed to be fast-moving, customer-focused, and grounded in bringing brands to life. As an intern, you will experience the pace and complexity of a global retail organization, contributing to initiatives that shape product, customer experience, and brand presence. Interns are embedded on a team from day one, taking on meaningful work and building ownership. The program focuses on strengthening data-driven decision-making, business problem-solving, clear communication, and fluency in tools like AI. Interns are expected to identify opportunities or challenges, develop a point of view, and present a well-supported recommendation at the program's end. By the end of the summer, interns will have a deeper understanding of business operations, stronger judgment, and a foundation for career growth. As a Site Merchandising Intern, you will join a dynamic team that blends the art and science of site merchandising. This role is responsible for the overall site experience, ensuring alignment with product-to-site strategy, promotional messaging, pricing, homepage, and emails. Through a customer-curious lens, you will collaborate with Site Merchandising, Merchandising, Marketing, Ecom Operations, Promotions, Sample, and Photo Studio teams to create a best-in-class online shopping experience. The experience will build foundational skills in navigating the product-to-site pipeline, product management tools, and managing executional tasks in a fast-paced environment. The internship provides exposure to how digital merchandising strategies support online customer experience and business performance. The hourly rate is $35.00 per hour USD. This role is not eligible for visa sponsorship.

Requirements

Strong computer skills (Microsoft Office) and ability to learn technical applications, terminology, and processes quickly
Passion for retail and the online shopping experience, a strong trend point of view and is an avid online shopper
Customer obsession—understands the customer ‘journey’ and is motivated to improve it
Experience with or prior exposure to content/product management systems and comfortable learning new site tools
Ability to execute detail-oriented work with a high level of accuracy and attention to detail; recognizes and acts on inconsistencies in data and site experience
Ability to share information to an audience with effective oral and written communication utilizing various forms of media (PowerPoint, Pinterest, mood/inspiration boards)
Collaborative, self-starter attitude with the ability to multitask and prioritize in a fast-paced environment

Responsibilities

Assist the Site Merchandising team in creating a compelling product experience with intuitive category navigation
Assist the Site Merchant with weekly site review meetings to discuss upcoming marketing, site expectations from homepage to emails, and discuss current site/category needs
Participate in website QA and setup including: product and category linking, customer-facing marketing flags, promotional code setup, and ensuring the correct promo messaging is reflected in content, always keeping the customer point of view top of mind
Actively participate in aligning site navigation, product photography, marketing, and copy strategies
Collaborate with Merchandising, Marketing, Ecom Operations partners and fellow Site Merch Coordinators to update and troubleshoot products tied to promotional events
Troubleshoot problems and influence resolution across functions
Ensure accuracy and high-quality work across the site, with an understanding of its impact on the customer experience
Assist with quarterly photography shot requests
Support competitive market analysis based on key product initiatives
Support the site merch team on product setup with third-party tools and test initiatives: search, product recommendations, outfitting modules, etc.