Summer 2026 Intern - ES Product Management, Digital Experience and Research

Salesforce•San Francisco, CA

About The Position

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Employee Success (ES) is HR at Salesforce. The Digital Experience and Research Intern will support the Senior Manager, ES Product Management in driving a cohesive employee experience across the Employee Success (ES) ecosystem. This is a hands-on, summer engagement where you'll contribute to real research, experience design, and strategic projects — gaining exposure to how a large enterprise shapes its internal digital workplace. You'll work at the intersection of user research, product thinking, and cross-functional collaboration, developing practical skills while making a meaningful impact.

Requirements

Currently pursuing a degree in Business, Human-Computer Interaction, Design, Psychology, or a related field graduating in Dec 2026, or later
Curious, organized, and eager to dive into ambiguous problems
Comfortable with basic design or research tools (e.g., Figma, Miro, Google Workspace)
Strong communicator — written and verbal — who can synthesize information clearly
Self-starter who thrives in a fast-paced, collaborative environment

Responsibilities

Assist with user research activities such as survey design, interview scheduling, note-taking, and synthesis
Help maintain a research repository by organizing and tagging findings to support cross-team access
Contribute to competitive and landscape analyses to inform experience strategy
Support the creation of journey maps, user flows, and lightweight prototypes to communicate experience concepts
Help translate user needs and business requirements into clear visual artifacts for stakeholder reviews
Collaborate with UX Design partners as needed on specific project deliverables
Assist in tracking and documenting key decisions, project status, and experience recommendations across active workstreams
Help identify patterns and themes across research efforts that span multiple teams or initiatives
Support preparation of materials for leadership presentations and stakeholder updates
Research emerging trends in digital workplace tools and employee experience (e.g., AI interfaces, productivity platforms)
Contribute ideas and supporting analysis to longer-term roadmap conversations
Document and track insights that inform "big bet" planning discussions