Intern - Digital Product
About The Position
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. Our Summer Internship Program is built for students who want real experience, real ownership, and real impact. From day one, interns work on meaningful business projects that support teams across our Support Centers in New York City and Atlanta. You’ll collaborate with leaders, partner across functions, and see firsthand how ideas turn into action at a fast-growing, guest-focused company. In addition to project work, interns participate in a structured cohort experience designed to provide exposure to our culture, our operations, and the people who make Shake Shack special. Program Details: Program Dates: June 9 – August 4 (8 weeks, 32 hours per week) Pay: $25/hour Work Model: Hybrid (Monday remote, Tuesday–Thursday in person) Eligibility: Rising college juniors and seniors Location: New York City Support Center Project Title: Digital Product Experience & Loyalty Analysis The intern will support the Digital Product team by identifying opportunities to improve the digital guest experience and loyalty platform through research, data analysis, and product support.
Requirements
- Rising college juniors and seniors
Responsibilities
- Analyze customer behavior and product usage data to identify trends and areas for improvement
- Conduct market and competitor research to inform product decisions and feature development
- Support the Sr. Product Manager, Loyalty with product-related tasks including documentation, testing, and project coordination
Benefits
- A work environment where you can come as you are, share your ideas, have fun, and work collaboratively
- Weekly Pay and Performance bonuses
- Shake Shack Meal Discounts
- Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
- Medical, Dental, and Vision Insurance
- Employer Paid Life and Disability Insurance
- 401k Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Access to Employee Assistance Program on Day 1
- Pre-Tax Commuter and Parking Benefits
- Flexible Spending and Dependent Care Accounts
- Development and Growth Opportunities
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
