Intern, Desktop Support

Dollar Bank • Pittsburgh, PA

12d • Hybrid

About The Position

This is a year-round internship w you may be scheduled to work 20 - 25 hours a week, Monday through Friday. This internship is designed to give you real life work experience as you will work alongside experienced IT professionals. This is an in-person position.

Requirements

• Completion of 1 year of college/technical school with an IT related major.
• A working knowledge of Ethernet and TCP/IP.
• A strongmitment to customer service.
• Occasional availability to work after hours and weekends.
• Occasional overtime may be necessary to aplish group goals.
• Must be able to lift 20 pounds.

Nice To Haves

• Experience in PC repair strongly preferred.

Responsibilities

• Install and configure PCs for use in the back office.
• Assist with the installation of hardware in the back office.
• First level technical support may include, but not be limited to: cloning workstations, racking hardware, and movingputer equipment.
• Troubleshoot, diagnose, and resolve hardware and software problems.
• Provide high level technical support for back-office desktops.
• Perform routine hardware and software upgrades.
• Receive professional training and mentoring that will lead to transferable work experience.
• Work in a supportive, team-oriented environment.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program.
• Compliance with regulatory laws andpany procedures is a requiredponent of all position descriptions

Benefits

• Full-time employees are eligible for aprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement.
• Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed