About The Position

There is an immediate and ongoing need to perform daily monitoring of product data error reports, investigate/troubleshoot issues, and perform data cleansing/audits to ensure the integrity of the IEEE SA Product database. Errors in this data directly affect customer experience, product delivery, and business decisions. Email Log Monitoring: SADB eFeed to distributors, Xplore, which goes on to IDAMS and MarkLogic XML repository (several QCs here) XMLQC from Aptara feed / logs higher level issues that do not get resolved by Aptara Royalty Report automations logs Tableau Talend jobs any other data-related logs Support for Time-Sensitive Product Development (Varies): The incumbent supports data gathering and analysis for new product/service development work and operations planning. The data-driven decision process for new opportunities requires dedicated, agile support to prevent delays in the development lifecycle and market entry. Issue Resolution: Directs issues to the right staff Creating related Jira tickets Raises issues to the attention of the POD / IT support

Requirements

  • Pursuing a bachelor’s degree (junior or senior year) in Computer\Data Science, Mathematics, Engineering, or similar STEM discipline.
  • Excel intermediate to advanced skills functions and concepts: VLookup; multi-level sorting; remove duplicates; pivot tables
  • Google intermediate to advanced: forms/sheets
  • Competent in coding using common data structures and algorithms
  • Basic understanding of databases and data structures
  • Good interpersonal and communication skills
  • Detailed oriented and organized
  • Ability and willingness to learn new concepts in data quality assurance

Nice To Haves

  • Certifications or training in relevant Excel, SmartSheets, Data Analytics also considered.
  • Tableau or other analytic/reporting experience
  • Good analytical skills with ability to model and visualize statistical patterns in data

Responsibilities

  • Daily monitoring of product data error reports
  • Investigate/troubleshoot issues
  • Perform data cleansing/audits
  • Support data gathering and analysis for new product/service development work and operations planning
  • Direct issues to the right staff
  • Creating related Jira tickets
  • Raises issues to the attention of the POD / IT support
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