There is an immediate and ongoing need to perform daily monitoring of product data error reports, investigate/troubleshoot issues, and perform data cleansing/audits to ensure the integrity of the IEEE SA Product database. Errors in this data directly affect customer experience, product delivery, and business decisions. Email Log Monitoring: SADB eFeed to distributors, Xplore, which goes on to IDAMS and MarkLogic XML repository (several QCs here) XMLQC from Aptara feed / logs higher level issues that do not get resolved by Aptara Royalty Report automations logs Tableau Talend jobs any other data-related logs Support for Time-Sensitive Product Development (Varies): The incumbent supports data gathering and analysis for new product/service development work and operations planning. The data-driven decision process for new opportunities requires dedicated, agile support to prevent delays in the development lifecycle and market entry. Issue Resolution: Directs issues to the right staff Creating related Jira tickets Raises issues to the attention of the POD / IT support
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Career Level
Intern
Number of Employees
1,001-5,000 employees