Intern-Customer Experience, Health Systems Strategy and Growth-Cambridge, MA or Nashville TN-2026

Philips • Nashville, TN

18d • $21 - $46 • Onsite

About The Position

Are you interested in an Internship opportunity with Philips? We welcome individuals who are currently pursuing an undergraduate (BS) and/or graduate (MS) degree to participate in 3- month paid intern opportunities at our site in Cambridge or Nashville. Interns will gain firsthand exposure to the complete Marketing mix including Advertising, Analytics, Account Based Marketing, Branding, Campaign Planning, Communications, Digital and Ecommerce, Product Launch and Strategy. You will be challenged with varying tasks and projects that are critical to the Marketing function at Philips and you will be given the opportunity to provide strategic business recommendations based on your learning.

Requirements

• Currently pursuing a bachelor’s or master’s degree in Computer Science, Data Science, Engineering , AI/ML Marketing, UI/UX or Business
• Demonstrated leadership, teamwork, strong communication and organizational skills.
• Willing to take initiative, ask questions, and propose creative solutions to real business challenges.
• Comfortable working in a fast-paced, feedback-driven environment.
• Interested in learning and exploring new ways to measure and improve customer experience
• You are open to exploring how data and AI can drive better decision-making and customer outcomes.
• Strong computer skills (Excel, PowerPoint, Word, Outlook)
• US work authorization is a precondition of employment.
• The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
• For this position, you must reside in or within commuting distance to Cambridge, MA or Nashville, TN.

Responsibilities

• Leverage AI-powered tools to analyze customer feedback, identify trends, and generate actionable insights that inform marketing and service strategies.
• Harness advanced AI-powered analytics platforms to process and interpret unstructured data sources to uncover patterns and actionable insights that drive marketing and service strategies.
• Collaborate with marketing, service, and customer support teams to identify and share best practices for customer engagement.
• Support initiatives that foster direct connection between frontline staff and customers.
• Assist with the monitoring of the closed loop process for customer feedback.
• Engage with internal stakeholders through improvement initiatives and feedback sessions.

What This Job Offers

• Career Level: Intern
• Number of Employees: 5,001-10,000 employees