Intern - Creative Technology

Rakuten Advertising • Chicago, IL

1d • $20 - $25

About The Position

Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community. Rakuten Advertising provides advertising technology and consumer insights to the world’s leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten’s diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty. The Intern Experience: At Rakuten, we pride ourselves on giving interns a genuine, immersive experience that has a direct impact on company objectives. You will do meaningful work, and with us, you'll be a true member of the team. We are also invested in your growth as an individual and professional. That's why you can expect curated events such as professional development workshops, interactions with Rakuten leadership, and relationship building opportunities with other interns and professionals at the company. You can visit our company website and our Muse profile, to learn more about Rakuten's culture and values, as well as hear from previous interns. Job Summary: The Creative Technology Intern supports the Creative Technology team with HubSpot email platform implementation and email marketing projects. The intern will assist with contact list segmentation, email template building, and client migration coordination. The intern will join team meetings and participate in team projects that directly impact our advertiser base and company-wide platform initiatives.

Requirements

• Proficiency with spreadsheets and data management (Excel or Google Sheets); comfortable working with large datasets and identifying data quality issues.
• Ability to prioritize work, set expectations, meet deadlines and produce consistent, quality work on time and within budget.
• Comfortable working in a fast-paced environment with multiple clients and competing priorities.
• Comfortable using Microsoft Office programs including Excel and PowerPoint.
• Basic understanding of email marketing and familiarity with email platforms (HubSpot, Salesforce, or similar tools is a plus, but not required).
• Basic understanding and some experience working with HTML, some CSS, Adobe Creative Suite applications, specifically Photoshop and other web technologies.
• Strong attention to detail with ability to catch errors in contact lists and client requirements; accuracy is critical in this role.
• Degree in progress

Responsibilities

• Contact list segmentation and preparation from Salesforce; identifying missing publishers and data gaps; preparing opt-in campaigns for new contacts; tracking responses and building final segmented lists for HubSpot.
• Email template building and testing in HubSpot; testing template rendering across multiple email clients; organizing and maintaining template library; supporting template customization for different client needs and branding requirements.
• Client migration tracking and coordination using project management tools; coordinating with Client Service team on client requirements and timelines; documenting migration status and issues; supporting quality assurance testing and first send monitoring.
• Data organization and documentation; maintaining accurate records of client migration status; creating and updating tracking data; documenting processes, issues, and resolutions; preparing client communication materials.
• Team support and project participation; responding to team requests and JIRA tasks; participating in team meetings; supporting quality assurance testing; escalating blockers and issues to project lead.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed