Intern - Client Services Summer 2026

Actuator Technology Company - ATC • Pewaukee, WI

119d

About The Position

The Desktop Administrator contributes to the effective delivery and management of IT services for a rapidly growing, technology intensive organization. The ideal candidate will have a balanced set of consumer-focused technology skills, including desktop management, mobile devices, networking, telephony, printing, and AV systems. The candidate will work with a small team to serve as the first line of communication between the IT department and clients, both internal and external; support IT standards and service-level agreements; develop and maintain strong working relationships with clients within the business areas; procure, deploy and maintain hardware and software; support the business during emergency response situations; and identify opportunities for improvements to the IT operations model.

Requirements

• Associate Degree in Computer Science, Management Information Systems or related discipline.
• A+, Network+ or MCP certification preferred, but other combinations of education or equivalent work experience will be considered.
• Excellent work ethic, ability to learn quickly and passion for technology.
• Proven, effective oral/written communication and interpersonal skills.
• Proficiency with troubleshooting complex hardware and software issues.
• Basic networking knowledge including cabling/patching (e.g. DHCP, DNS, IP Addresses, etc.).
• Experience with desktops, laptops, tablets, printers, plotters, smart phones, and other mobile devices.
• Experience with Microsoft Windows 10/11, M365 (Outlook, Teams, OneNote, Word and Excel), Apple iOS, Adobe Acrobat, and Active Directory.

Nice To Haves

• Familiarity with System Center Configuration Manager (SCCM).
• Familiarity with Teams for Business.
• Familiarity with SharePoint.
• Technical understanding of the limitations and potential of personal computers, audio/visual equipment, and mobile technology to solve business needs.
• Strong focus on customer service.

Responsibilities

• Serve as the first line of communication between the IT department and clients, both internal and external.
• Support IT standards and service-level agreements.
• Develop and maintain strong working relationships with clients within the business areas.
• Procure, deploy and maintain hardware and software.
• Support the business during emergency response situations.
• Identify opportunities for improvements to the IT operations model.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree
• Number of Employees: 11-50 employees