Intern - Assessment & Referral Clinician

Pine Rest Christian Mental Health Services•Grand Rapids, MI

About The Position

As an Intern at Pine Rest, you’ll be part of tight-knit team that believes in the healing power of your expertise and compassion. The Intern – Assessment & Referral Clinician will have shared responsibility and accountability with the Internship Supervisor and designate leaders to p rovide triage, assessment, and referral services for patients. The Intern - Assessment & Referral Clinician must demonstrate excellent customer service and have enthusiasm about the program and the Pine Rest organization. Our Interns are driven to make an impact in the lives of those we serve and are motivated by the healing they witness first-hand each day. They are dedicated to excellent customer service, enthusiastic about the care we offer, and foster a sense of belonging and empowerment in a diverse workplace.

Requirements

Currently enrolled in an accredited Master’s Level Psychology or Social Work program.

Responsibilities

Ability to work collaboratively with other community agencies on behalf of clients and/or the organization.
Professionally and calmly handles crisis calls to determine appropriate next steps in the assessment process.
Conduct face-to-face and telephone consultation with patients in crisis/psychiatric emergency to assess their clinical condition and to recommend the appropriate level of clinical care .
Coordinate admissions and/or intakes, including interfacing with insurance and managed care companies for authorization.
Refer patients to outpatient services, either within or outside the system when necessary .
Ensures that medical record documentation protocols are comp lied with .
Ensures that persons’ assessment information is entered into the medical records on a timely basis and in accordance with established organizational and departmental procedures.
Ability to respond to a range of clients' needs using differential diagnoses and treatment approaches.
Ability to effectively organize time, responsibilities, and accomplish task by established deadlines and timeframes .
Works effectively and collaboratively in a multi-disciplinary team to insure excellent patient experience .
Demonstrate understanding of sound ethical practice in conjunction with the established and defined ethics of one's training, discipline, and education/license level.
As Contact Center is open 24/7, intern may be required to work evenings and weekends
Participates regularly in departmental and staff meetings.
Serves on programs or organizational committees as and as time and workload allow.
Must maintain annual training and demonstrate competency in the required programmatic training.