Intern - Appropriate Payments

Blue Cross Blue Shield of Minnesota•Eagan, MN

10d•$23 - $25•Hybrid

About The Position

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us. The Appropriate Payments team helps Blue Cross and Blue Shield of Minnesota make sure we pay healthcare claims accurately, fairly, and consistently. That means checking that what we pay matches our rules, industry standards, and what actually happened in a member’s care. As an intern, you’ll help us look for ways to prevent errors, improve how our systems work, and support projects that keep healthcare more affordable for our members.

Requirements

Must be enrolled in an educational program for the duration of the internship.
Completed at least one year (2 semesters or credits equivalent) by the start of the internship.
Undergraduate or Graduate student in a relevant field ( healthcare, public health, business, data analytics, economics, computer science, public policy, etc.)
Strong analytical and critical‑thinking skills, with ability to interpret ambiguous or complex information.
Demonstrated project management or organizational skills.
Proficiency with Microsoft Office and willingness to learn new analytical or product tools.
Comfortable working collaboratively in a hybrid environment and engaging with cross‑functional teams.
Initiative‑taker who asks questions, seeks clarity, and adapts quickly in a dynamic product setting.
Professional demeanor, positive attitude, and a customer service orientation
Willingness to take initiative and learn new concepts and technical skills
Ability to work in a hybrid environment, including being on-site at least 2 days per week.

Nice To Haves

Coursework or experience in: Healthcare delivery, insurance, or reimbursement
Product management, design, or evaluation
Data analytics, medical coding, or systems thinking
Interest in exploring how policy, coding, and system design shape payment accuracy and affordability.

Responsibilities

Help research healthcare payment trends, review claim or coding patterns, and identify opportunities to improve payment accuracy.
Assist with drafting or updating clear payment rules and preparing materials that help leaders understand new ideas.
Help translate policy ideas into system updates by preparing documentation and supporting configuration processes.
Participate in sprint meetings, help refine the team backlog, and contribute to simple tools or processes that improve team efficiency.
Create clear, easy‑to‑understand written summaries, visuals, or presentations that explain project findings and recommendations.