Intermediate Technical Consultant - Billing

Gentrack•London, CA

28d•Remote

About The Position

Veovo is a frontrunner in smart airport management technology. Our software is used by the world’s best airports to improve their operations and deliver brilliant traveller experiences. We bring innovation and pace to the market and are rapidly growing into a leader in transport-related artificial intelligence. With clients in 26 countries and offices in New Zealand, the UK, Poland, Denmark, and the US, Veovo offers a world of opportunity. This is your chance to work with the most forward-thinking airports in the world, delivering breakthrough software that is impacting the journeys of nearly a billion airport passengers worldwide. As a Veovo Technical Consultant with a Billing focus, you will foster collaboration between Veovo and our airport subject matter experts, and across the wider airport stakeholder environment. You will capture and understand airport requirements through workshop and observational sessions, and build, configure, and integrate Veovo to achieve brilliant quantifiable results. To provide the best customer experience you will also be involved in ongoing relationship building and the support of implemented Veovo solutions, providing thought leadership and technical delivery expertise as required. As this is a customer-centric airport technology role, and our business is within the global airport market, a reasonable level of travel is required.

Requirements

+3 years’ experience in a similar role
Experience with configuring and implementing billing systems
C# development experience to perform system extensions
Experience in reporting and other visualisation technologies
Experience in technical writing and customer facing documentation.
Ability to collaborate and build strong product delivered solutions
Demonstrate coding best practise against industry coding standards
Working knowledge of SDLC methodologies
Capable of using standard desktop software packages

Nice To Haves

Experience in the Airport / Airport Technology sector would be useful
Experience with Fees & Charges along with Incentive schemes in the Airport Domain a bonus

Responsibilities

Analyse customer or new product requirements and specification writing
Implementation of Veovo products and solutions
Provide customer training
Programming of software modifications and development of deployment-specific integration and configuration
Technical documentation of deployed solutions and user documentation
Assist with software and process Quality Assurance
Provide 24 hour on-call problem resolution support (Rostered)

Benefits

Working with cutting edge technologies in a small and ambitious team in a flat company structure
Rapid growth opportunities and structured professional training
Flexible working hours and remote work possible
Exciting and innovative projects in the aviation industry

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