Intermediate Systems Administrator

Teranet Inc.

4d•Hybrid

About The Position

The Infrastructure Compute & Storage Team is looking for an Intermediate Systems Administrator to join our team responsible for the management and support of our Hybrid Compute and Storage infrastructure hosting Linux Operating systems. The position and team support delivery of Teranet systems and services availability, as well as multiple hosted client infrastructure systems on a 7 x 24 x 365 basis. A secondary focus on batch job scheduling and monitoring systems is required. Work will also include mid to high complexity projects and assignments, coaching and mentoring skilled, junior level staff. The team operates from our 2 Data Centre locations, Mississauga and North York with a Hybrid remote/onsite work week, at data centre during regular business hours. Rotational after hours, on-call support required via remote access to systems from home. Overtime and off-hours work may be required to support activities and projects outside normal operations.

Requirements

5+ years or more of experience in IT infrastructure support role
Experience with Red Hat Enterprise Linux required (RHCE or equivalent)
Proficient Scripting skills
Experience with Azure required (AZ-104 or equivalent)
Experience with Hyper-V required
Requisite knowledge and awareness of Network Infrastructure concepts
Solid understanding of IT security best practices and vulnerability management
Dependable, reliable performance with an eye on continuous improvement opportunities
A proactive, take ownership approach to the Infrastructure environment and service levels
Ability to exercise judgment and if necessary, justify and report actions taken
Dealing with all system issues and user requests professionally and efficiently
Excellent Verbal skills and customer support to provide phone support when required
Excellent Written communications required to document procedures and report on activities
Ability to efficiently work independently or with individuals and groups in a constructive and collaborative manner
Team player who follows procedures in place to provide reactive and proactive support for ‘Mission Critical’ systems

Nice To Haves

University Degree, or equivalent experience in the computing field
BigFix Endpoint Management
Experience with Windows Server Operating systems (MCSA)
Strong knowledge of DevOps technologies and automation
Experience with OCP environments
Certified Kubernetes Administrator – CKA
Proficient in NFS and CIFS management

Responsibilities

Supporting Linux Infrastructure Compute and Storage functions
Administer and upgrade Compute Environment in Azure and Hyper-V
Support Control-M workflow and automation infrastructure
Support SolarWinds Monitoring infrastructure
Administer and troubleshoot NetApp/CVO Storage system alerts
Provide 2nd level Infrastructure support to established service level agreements
Conduct incident, change and problem management activities per ITIL and Teranet policy
Work with Development and other Infrastructure teams to support planned changes
Recommend corrective or enhancement actions for issue resolution or system optimization
Support scheduled on-call rotations
Review and seek out automation opportunities within operational procedures
Represent the team in working groups as required
Independently solve system problems with minimal supervision and minimal guidance
Ensuring infrastructure HA, performance and capacity per SLA and best practices