Systems Administrator Intermediate – TS/SCI Required

General Dynamics Information Technology

17h•$72,250 - $97,750•Onsite

About The Position

Advance how our customers operate while you advance your career. Join GDIT as a Systems Administrator Intermediate and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. MEANINGFUL WORK AND PERSONAL IMPACT As a Systems Administrator Intermediate, the work you will do at GDIT will be impactful to the mission of Army Intelligence. You will play a crucial role in securing enterprise systems, advancing future capabilities while driving smarter solutions.

Requirements

Associate’s Degree
7+ years of related experience
Advanced troubleshooting skills for IT systems and infrastructure.
Ability to provide detailed analysis and deliver feedback to agency management and customers regarding escalated tickets.
Comprehensive knowledge of managing IT infrastructure components, operating systems, and application software.
Security clearance level: TS/SCI
US citizenship required
DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract.
IAT II 8570/8140 Baseline Certification: Security+ or equivalent.
Computing Environment certification: MSCA 2016, Microsoft Azure Administrator, or equivalent (must obtain full AZ104 Microsoft Azure Administrator Certification within 180 days from the start date).
Daily support on-site at the customer location.
Willingness and ability to attain a CI Polygraph for specific positions as required.
Position may involve moderately strenuous activities such as lifting IT hardware, reaching, bending, or kneeling to plug in cables.
Travel as needed to support mission objectives.

Responsibilities

Perform software installations and upgrades to operating systems and layered software packages.
Schedule installations and upgrades while maintaining compliance with established IT policies and procedures.
Troubleshoot, isolate, and resolve complex hardware and software issues involving applications, operating systems, hardware, or network infrastructure, working closely with team members and agency customers.
Monitor and tune systems for optimum performance levels, ensure data recoverability through managed backup and archive processes, and develop and promote standard operating procedures.
Conduct routine hardware and software audits, manage IT system infrastructure, and maintain a comprehensive database/library of hardware and software configurations along with supporting documentation.
Perform systems administration of desktop and server systems connected to local and wide-area networks, including desktop system management of account monitoring, security updates, and OS installations.
Provide support for IT systems’ implementation, troubleshooting, and maintenance.
Ensure day-to-day operations, monitoring, and problem resolution for all client/server/storage/network/mobile devices.
Deliver Tier 1 and Tier 2 support, including problem identification, diagnosis, and resolution, while escalating complex issues.
Configure and manage operating systems, including UNIX and Windows, and install and maintain operating system and application software.
Enhance operating system performance and reliability by implementing upgrades and optimizing configurations.
Support hardware problem resolution and dispatch deployment, remaining actively involved in resolving major issues.
Integrate new technologies into existing systems, handling transitions and migrations effectively and efficiently.

Benefits

Comprehensive benefits and wellness packages
401K with company match
Competitive pay and paid time off
Full flex work weeks where possible
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

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