Intermediate PACS Administrator

University of Arkansas for Medical Sciences•Little Rock, AR

About The Position

The intermediate PACS Administrator is responsible for the day-to-day operations of the Picture Archiving and Communication System (PACS). This role involves managing system maintenance, troubleshooting, and user access, as well as providing support to users and vendors. Additionally, they may be involved in project management, training, and ensuring compliance with regulations.

Requirements

Bachelor's degree in Clinical, Healthcare, Business, IT, or related field plus three (3) years of IT experience or clinical/operational experience or any combination of the two - OR - Associate's degree in Clinical, Healthcare, Business, IT, or related field plus three (3) years of experience or clinical/operational experience or any combination of the two - OR - High School diploma plus five (5) years of IT experience or clinical/operational experience or any combination of the two.
List of three Professional References (name, email, business title)
Resume

Nice To Haves

Bachelor's or Associate's degree in Healthcare, Business, IT or related field

Responsibilities

Responsible as a business consultant for PACS imaging system for troubleshooting, problem resolution, and business solutions
Serves as the lead to ensure that PACS operations align with both clinical and business needs
Provides support and direction to the PACS team.
Provided direction in the absence of the Senior PACS Administrator
Provides support and direction for the day-to-day operations of the PACS systems. This includes in-depth application functionality and configuration, user management, data correction, application upgrades, complex troubleshooting/problem solving, inter-application dependencies, network connectivity, Health Level 7 (HL7) and Digital Imaging and Communications in Medicine (DICOM) communication and configuration, hardware maintenance, and information security configuration
Provide ongoing application functionality instruction to end-users as necessary
Manage hardware and application replacement, upgrade, and development activities
Participate in the implementation of applications
Assist in establishing support policies and procedures, and instruct first-level support staff
Work closely with IT and vendor support staff to provide seamless support for shared systems
Provides directions to other PACS Administrators when working on projects
In collaboration with various departments, analyzes and identifies users’ needs and establishes systems requirements for PACS and other applications
May participate in work teams to develop and implement application systems
Addresses client requirements, dynamic technologies, priorities and targeted schedule dates and timelines
Provide consultation for imaging system capabilities and applicable solutions
May assist in the development and implementation of QA and QI metrics to foster continued quality improvement
Assists other PACS Administrators in troubleshooting and repairing software
Designs, develops, and implements user training programs. Conducts training and provides technical and problem-resolution support to end users
Mentors and coaches staff on the application of techniques and programs
Serves as liaison between user, vendor, and IT
Support the development and deployment of information systems
Responsible for advanced training for PACS imaging implementations
May prepare and present written reports and oral presentations to leadership
Ensures data integrity, maintains systems security and standards, and compliance with regulatory requirements
Oversee data input and recommend modifications as needed
Ensures system availability, participates in the development of service level agreements, and responds to service calls as needed
Oversees imaging systems maintenance of HL7 and DICOM standards
Aligns systems and processes to organizational standards
Communicate with other regions to facilitate program improvements and learning
May serve on committees and other professional organizations to promote the interests and goals of the organization
Provides work direction for department and interdisciplinary projects and makes recommendations to the supervisor as appropriate