Interim Executive Director

Benchmark Senior Living•Agawam, MA

2d•Onsite

About The Position

The Atrium at Cardinal Drive has an opening for an Interim Executive Director! If you are a driven, dedicated and goal-oriented individual with strong emotional intelligence and several years of management or healthcare experience, then join our team at Benchmark Senior Living! We are seeking a creative and hardworking person to assume the role of Executive Director of Operations at one of our communities. As the Executive Director of Operations, you will manage the community’s budget and occupancy goals as well as maintain appropriate staffing levels and drive overall customer service. If you are driven and have the necessary knowledge and experience to build and manage a loyal team, then Benchmark Senior Living may be the right place for you to make a difference! You must be an ethical and honest individual who truly enjoys helping seniors live a better, more comfortable life You must be patient, understanding, and empathetic. As a community leader associate at Benchmark, you will have immediate access to a variety of benefits including, but not limited to, the following: Benchmark Senior Living is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We embrace and encourage our associates’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique.

Requirements

Bachelor’s degree; Degree in Healthcare Administration, Hospitality Management, or Business preferred
3-5 years of management or healthcare related experience
Having assumed a managerial role that was responsible for multiple disciplines
Budgeting and staffing experience
Proficiency with Windows applications such as Excel and Outlook
Ability to lift a minimum of 50 pounds

Responsibilities

Authorize all purchases
Provide onsite sales support
Conduct monthly family meetings
Participate in the training and development of new employees –implementing initiatives that will allow the community to run more effectively and efficiently
Reviewing bills and statements
Analyzing revenue projections
Making adjustments when revenue sources decrease
Managing the Sales Director
Networking with outside referral sources such as Hospital and Rehab personnel
Qualifying prospects financially through credit reports, bank statements, etc.
Reviewing occupancy as it relates to staffing
Assisting in the hiring and recruitment processes
Handling all resident and family grievances