Interim Clinic Supervisor

Archon Business Group•Marysville, CA

4d•$24 - $26•Onsite

About The Position

We are looking for a dedicated and motivated professional seeking to serve as the Interim Clinic Supervisor at Royo Eye Care in Marysville, CA. The ideal candidate brings a strong commitment to overseeing clinic flow, ensuring high-quality patient care, guiding clinical teams, and supporting staff competency to maintain a smooth and efficient clinical environment. The Interim Clinic Supervisor provides support to practice operations, office efficiencies, and the overall patient experience. If you have management skills and a leadership approach, we encourage you to apply. Interim Clinic Supervisor aims to promote a culture of accountability, teamwork, and continuous improvement.

Requirements

High School Diploma (required).
Minimum one year of clinic technician experience (required).
Knowledge of current medical terminology to communicate with physicians, staff, and patients.
Knowledge of effective problem-solving and conflict resolution techniques.
Skilled in interpersonal (one-on-one, meetings, or group presentations) and written communication (reports and business correspondence).
Skilled in analytical decision-making and the ability quickly assess and resolve complex logistical, technical, and patient care problems and issues.
Ability to assist and perform basic functions of the following positions: Front Desk, Technician, and Optical.
Able to read and interpret safety guidelines, operating procedures, maintenance instructions, and relevant government regulations.
Ability to anticipate and react calmly to emergency situations.
Ability to train, motivate, and supervise staff.
Ability to perform focused work with close attention to detail in a fast-paced environment.
Competent in operating office and clinical equipment such as medical testing devices, computers, copiers, fax machines, and multi-line phone systems.
Ability to follow direction and receive constructive feedback.
Demonstrates strong knowledge of current medical terminology necessary for effective communication with physicians, staff, and patients.
Possesses a solid understanding of problem-solving strategies and conflict-resolution techniques.
Sight – sufficient to adjust small instruments, read physical documents, and images on a computer monitor.
Smell – sufficient to discern smoke/something burning, and other odors.
Hear – sufficient to hold face to face/telephone/video call conversations, and to discern other ambient noises.
Touch – sufficient to operate surgical equipment, keyboard, mouse, other standard office equipment, and writing implements.
Physical ability/strength – sufficient to lift, twist, turn, reach, climb, kneel, squat, sit, walk, stand, bend as needed throughout a standard shift.

Nice To Haves

COT (Certified Ophthalmic Technician) / COA (Certified Ophthalmic Assistant) Certifications (preferred).

Responsibilities

Supports and supervises daily clinic operations to ensure an organized, efficient, and smooth office workflow.
Utilizes company communication platforms—including email, Teams, and phone systems—on a daily basis to maintain effective coordination.
Upholds consistent standards of patient care and customer service across all clinic interactions.
Proactively anticipates and responds to physician needs to support optimal patient care.
Addresses urgent issues involving clinical staff or patients with timely and appropriate action.
Documents and communicates clinic concerns to Leadership promptly, accurately, and with confidentiality.
Promotes fair, equitable, and respectful treatment of all employees.
Assists in executing employee-driven projects that support key initiatives and organizational goals.
Collaborates with Leadership to oversee employee responsibilities, assigned tasks, and overall work quality.
Contributes to steady progress toward established clinic performance goals.
Provides Leadership with insights on potential efficiencies, workflow optimization, and staffing needs aligned with organizational objectives.
Partners with Leadership to reinforce organizational vision and core values among staff members.
Assists in planning and coordinating training for office personnel, including front desk staff, technicians, scribes, and opticians.
Motivates and empowers employees by acknowledging and rewarding their contributions.
Works with Leadership on all aspects of employee performance management, including coaching, corrective action, and termination when necessary.
Maintains high standards of care for the facility and ensures proper stewardship of all clinic and organizational assets.
Assists with onboarding new employees and managing terminations in accordance with organizational procedures.
Reviews and submits office receipts and batch reports to Leadership for timely processing.
Collaborates with Leadership to conduct quarterly asset audits and maintain accurate clinic inventory records.
Utilizes cost-effective and efficient methods for ordering office supplies and managing resources.
Supports and helps implement organizational initiatives and operational changes.
Reviews leadership development materials and participates in required trainings to support continued growth.
Performs additional duties and responsibilities as assigned.