Interactive Virtual Teller

Quincy Credit Union • Weymouth, MA

10d • Onsite

About The Position

Quincy Credit Union is looking to hire a full-time Interactive Virtual Teller (ITM) to provide assistance to our members. This position will be based out of our Weymouth location. This is an onsite position in Weymouth, MA. ABOUT QUINCY CREDIT UNION We have over 80-year of history serving our members within Norfolk and Plymouth counties. People helping people is the cornerstone of our philosophy, and our mission is to provide our over 35,000 members with the best financial services possible. Our success is attributed to three driving factors: our strong volunteer board of directors and dedicated staff, the excellent service we provide to our loyal members, and our willingness to quickly adapt to industry trends. Over the years we have also continually found ways to give back to the community in which our members live. Role: As a ITM Teller within QCU, you will greet members as they interact in the virtual teller environment and serves the members in a courteous, professional manner. Provides prompt, efficient, and accurate service. Consistently smiles and uses courteous body language during virtual member interaction. Receives images of checks for deposit to accounts, verifies deposit amounts, examines checks for endorsement and negotiability. Verifies cash for accuracy with automatic counter and processes transactions. Cashes checks and processes withdrawals from accounts upon verification of signatures and account records. Receives payments on loans and prepares appropriate entries.

Requirements

• One year of Financial Service experience; banking or credit union preferred
• Proficient in working with multiple software programs
• Great working with the public

Responsibilities

• Greet members as they interact in the virtual teller environment
• Serve members in a courteous, professional manner
• Provide prompt, efficient, and accurate service
• Consistently smile and use courteous body language during virtual member interaction
• Receive images of checks for deposit to accounts
• Verify deposit amounts
• Examine checks for endorsement and negotiability
• Verify cash for accuracy with automatic counter
• Process transactions
• Cash checks and process withdrawals from accounts upon verification of signatures and account records
• Receive payments on loans and prepare appropriate entries

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• 401(k) retirement plan with a generous 10% employer contribution
• Paid time off (PTO), paid holidays, and sick leave
• Bonuses and performance-based incentives
• Life and disability insurance
• Training, certifications, and tuition reimbursement
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees