Interactive Content Management Partner, Retail Engineering
About The Position
Marcom Platform u0026 Services (MPu0026S) partners with Marcom's Global Marketing Communications group to deliver platforms and tools. Marcom oversee all of Apple's advertising and marketing to ensure the flawless development and execution of world-class communications. The Interactive Content Management Partner role will be responsible for acting as Apple lead for Content Management across Marketing Programs, providing oversight of agency team work and a key connection point between Marcom, MPu0026S, and agency teams. This role works closely with agency partners, as well as with the Apple Digital Product Team, Digital Producers, GEO Alt Producers, Development, QA and Leadership in a highly collaborative and team-oriented environment providing deep subject matter expertise as the Apple Content Management point of contact and escalation point for all Content Management deliverables for their marketing programs.This role will create and maintain relationships both internally and with agency partners, monitoring status and ongoing progress of Content Management deliverables for their marketing programs, ensuring the Marcom's high quality standards are met at every stage. This role will also be responsible for ensuring that Apple and Content Management agency partners are aligned on key performance metrics, enforcing accountability through reporting and analytics, and proactively looking around corners to decrease conflict and risk for Content Management.Bachelor's degree in Computer Science, a technical field or a minimum of 3+ years of relevant work experience preferred 5+ years work experience in agency / design firm
Requirements
- Ability to identify strategic needs, lead all aspects of planning with sound business recommendations, and drive alignment with key business partners
- Deep understanding of the role of company and agency as separate but strong partners
- Excellent interpersonal, verbal and written communication skills
- Experience in navigating multiple projects at once within a larger complex business framework
- Experience navigating large and complex organizations, including gaining access to key stakeholders and successfully managing relationship building dynamics and processes
- Superior project management abilities
- Self-starter, self-motivated, self-directed, self-sufficient
- Strong presentation skills that encompass clear, compelling communications
- Demonstrated success identifying, assessing, and recommending solutions for CMS issues
- Proven technical acumen in Content Management Solutions and underlying architecture
Nice To Haves
- advanced experience with AEM front- and back-end a plus
Responsibilities
- acting as Apple lead for Content Management across Marketing Programs
- providing oversight of agency team work
- key connection point between Marcom, MPu0026S, and agency teams
- creating and maintaining relationships both internally and with agency partners
- monitoring status and ongoing progress of Content Management deliverables for their marketing programs
- ensuring the Marcom's high quality standards are met at every stage
- ensuring that Apple and Content Management agency partners are aligned on key performance metrics
- enforcing accountability through reporting and analytics
- proactively looking around corners to decrease conflict and risk for Content Management
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What This Job Offers
Job Type
Full-time
Industry
Computer and Electronic Product Manufacturing
Number of Employees
5,001-10,000 employees
