Content Management Analyst

Wolters Kluwer • Kennesaw, GA

1d

About The Position

Content Management Analyst Responsibilities include creating worksheets, calculations, and links on income tax forms, reading and translating tax form instructions, and researching and implementing product enhancements. A Forms Programmer is responsible for the skilled implementing of a primary technology across one or more product lines. The position requires a thorough understanding of a primary technologies and standards, and use of the technology and experience to appropriately solve problems and develop application solutions. In addition, the Forms Programmer is involved in developing new technologies and exhibiting a desire to determine the best ways these new technologies will benefit the business unit Job Description Essential Duties and responsibilities Learns full line of ATX, TaxWise, and IntelliForms products including features, benefits, and intended use Identifies and composes formulas to new and existing forms using instructions found on forms, tax agency instructions and tax professional advice Primarily involved in the development of new models and the use of new technologies Documents applications, technologies and procedures Designs reusable models Codes tax forms with low error rate Analyzes and implements solutions to errors reported from customers Strong ability to write optimized code Performs unit testing to ensure viability of development assignments Ensures that assigned forms activities are completed within established time frames Works with team to meet overall goals Learns from constructive feedback from mentors, supervisors and managers Develops an awareness to identify form issues that need to be escalated Leads small team projects Understanding of opportunity costs Proactively communicates form issues that need to be escalated Develops curriculum for and leads trainings Participates in meeting Job Qualifications Education: Bachelor’s degree in computer science, math or related area required or equivalent combination of education and expertise in software development Experience: Working knowledge of and experience with software development processes and procedures Experience working in a team environment Experience managing multiple tasks in a fast paced environment Tax preparation experience a plus Other Knowledge, Skills, Abilities, or Certifications: High level Excel and Windows skills Technical prowess in at least one of the following: C++, Visual Basic, .NET, SQL, Access Strong math, logic and problem solving skills Good communication skills Self-directed and highly motivated Ability to work in fast-paced environment with many deadlines Good decision making skills Ability to quickly assimilate new information Can work independently and as a team player Ability to work an extended schedule as required to meet objectives Travel requirements Little or no travel required. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: 39,500.00 - 67,450.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

Requirements

• Bachelor’s degree in computer science, math or related area required or equivalent combination of education and expertise in software development
• Working knowledge of and experience with software development processes and procedures
• Experience working in a team environment
• Experience managing multiple tasks in a fast paced environment
• High level Excel and Windows skills
• Technical prowess in at least one of the following: C++, Visual Basic, .NET, SQL, Access
• Strong math, logic and problem solving skills
• Good communication skills
• Self-directed and highly motivated
• Ability to work in fast-paced environment with many deadlines
• Good decision making skills
• Ability to quickly assimilate new information
• Can work independently and as a team player
• Ability to work an extended schedule as required to meet objectives

Nice To Haves

• Tax preparation experience a plus

Responsibilities

• Learns full line of ATX, TaxWise, and IntelliForms products including features, benefits, and intended use
• Identifies and composes formulas to new and existing forms using instructions found on forms, tax agency instructions and tax professional advice
• Primarily involved in the development of new models and the use of new technologies
• Documents applications, technologies and procedures
• Designs reusable models
• Codes tax forms with low error rate
• Analyzes and implements solutions to errors reported from customers
• Strong ability to write optimized code
• Performs unit testing to ensure viability of development assignments
• Ensures that assigned forms activities are completed within established time frames
• Works with team to meet overall goals
• Learns from constructive feedback from mentors, supervisors and managers
• Develops an awareness to identify form issues that need to be escalated
• Leads small team projects
• Understanding of opportunity costs
• Proactively communicates form issues that need to be escalated
• Develops curriculum for and leads trainings
• Participates in meeting

Benefits

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees