Intelligence Analyst III

Crisis24Annapolis, MD
20hRemote

About The Position

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. More information is available at www.crisis24.garda.com Under the general direction of the Embedded Intelligence Services (EIS) department, the Intelligence Analyst III will support the analytical needs of a major client engagement. The Analyst will work directly with their Manager and the EIS team to produce analysis that addresses client-specific requirements. The Analyst will be available to travel to client locations as needed. Occasional evening and weekend work may be required on a case-by-case basis. This role is based at the Crisis24 Annapolis, MD office or remote.

Requirements

  • Bachelor’s degree required. Master’s degree or equivalent experience is preferred.
  • 3 to 5 years of experience in intelligence analysis, threat assessment, incident response, or a related field required
  • Excellent research skills and the ability to mentor analysts in how to research and evaluate sources.
  • Exceptional analytic writing skills and the ability to mentor other analysts in analytic writing.
  • Excellent verbal briefing skills and the ability to mentor other analysts in verbal briefing.
  • Ability to mentor other analysts in analytic skills.
  • Foreign language and travel experience required.
  • Customer service experience required; ability to support complex engagements a plus.
  • Effective problem-solving skills.
  • Fast learner and ability to multitask.
  • Ability to organize and prioritize work with little supervision.
  • Knowledge of Microsoft Office, especially Word, Excel, and PowerPoint. Knowledge of Google Earth and Maps.

Nice To Haves

  • Subject matter expertise in a location, security-related topic, or analytic process is a bonus.
  • Experience overseeing other analysts' work is a plus.
  • Experience leading projects with several other analysts.

Responsibilities

  • Actively monitors open-source media, third-party subscription services, and other sources in real time for issues that could affect business operations and personnel
  • Open-source intelligence collection and analysis of regional trends and events to provide timely, comprehensive, customized intelligence products to decision makers
  • Develops client-specific intelligence products including, but not limited to: Travel Threat Assessments, Location Threat Assessments (Neighborhood-, City-, or Country-level), Site Threat Assessments, Event Threat Assessments, Requests for Intelligence, Daily Incident Assessments or Intelligence Products, Threat Forecasting, Scenario Forecasting, Social Media Monitoring, Online Exposure Assessments
  • Liaise with the client to better understand their requirements and concerns, and understand the client’s operational footprint
  • Manages client expectations by understanding the EIS team's product offerings and limitations
  • Establishing and maintaining positive professional rapport with other analysts and SME as well as client contacts
  • Supports manager in tracking metrics around production
  • Assists in managing emergency incidents by using judgment and skills in accordance with commonly accepted incident management best practices and client policies and procedures.
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