Integrations Specialist

Raptor Technologies

55d • Remote

About The Position

As an Integration Specialist, you will be responsible for performing data and software integrations with existing clients to streamline the Raptor Technologies’ application processes.

Requirements

• Bachelor’s degree in a Business related or technical field.
• 2+ years of relevant experience in a project management and customer centric role.
• Must be detail oriented and have the ability to think technically.
• Excellent deductive reasoning skills.
• Strong soft skills are a must.
• Customer centric.

Nice To Haves

• Understanding of Software Integrations is a plus.

Responsibilities

• Meeting with clients following the sale to collect data and other information required to customize software and data integrations.
• Creating a project plan for each client, detailing the tasks that need to be completed for the timely integrations of software and data applications.
• Communicating with clients throughout the software integration process to obtain feedback and approval.
• Customizing software and data integrations based on clients’ individual needs and specifications.
• Providing client support with data validation or integration testing.
• Identify potential risks with an integration and providing resolutions.
• Conduct virtual trainings for clients on performing our integrations.
• Updating key stakeholders on any deliverable or project milestone completions.
• Act as a subject matter expert on integrations for all departments and collaborators.

Benefits

• Remote-first philosophy
• Flexible paid time off
• Paid parental leave
• 11 Paid holidays per year
• Workplace flexibility
• Affordable health coverage (medical, dental, vision), paid 100% for employee only medical
• 401(k) employer contribution to help you plan for the future
• Company paid life insurance, STD, and LTD
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees