Integrations Services Consultant

ClickUp

20h

About The Position

At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀
Role Overview:
As an Integrations Consultant, you will play a vital role in our services team by working closely with customers to understand their business processes and goals. You will leverage this information to build technical solutions that utilize the API to connect ClickUp to other critical business systems within the customer's ecosystem. Your expertise in architecting, developing, and troubleshooting technical solutions - in addition to being a trusted resource to your customers and teammates - will be key to your success in this position.

Requirements

• 3+ years of experience in a similar role.
• Excellent communication skills, with the ability to adapt to different audiences and articulate technical topics to non-technical stakeholders.
• Proficiency in APIs, RESTful technologies & JSON objects, iPaaS solutions (Workato [preferred], Boomi, Mulesoft), data models, and technical architecture concepts. Languages should include one of the following: Javascript/TS, Node.js, or Python.
• Strong understanding of programming design principles, runtime complexity, and code efficiency.
• Familiarity with ClickUp's (or similar SaaS platforms') core functionality and the ability to build workarounds to product limitations.
• Ability to put the customer first and constantly deliver world-class customer experiences.

Nice To Haves

• Industry expertise and knowledge of specific industry use cases are beneficial.

Responsibilities

• Collaborate with customers to understand their business processes and goals in order to develop requirements that will inform the integration design.
• Develop and implement technical solutions that meet customer requirements and add to a delightful user experience within ClickUp.
• Act as a solo project manager to lead integration projects end-to-end, in addition to working as a critical member of a larger consulting team on enterprise engagements.
• Manage a book of important customers simultaneously, ensuring high-quality service and adherence to deadlines.
• Contribute to internal initiatives to improve methodologies and tools, with an emphasis on using AI to maximize team efficiency.
• Navigate complex technical environments and adapt swiftly to changes.
• Foster strong relationships with customers and colleagues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees