Integrations Project Coordinator

MealSuite • Dallas, TX

4d • $55,000 - $80,000 • Hybrid

About The Position

We’re looking for a Integrations Project Coordinator to join our Customer Implementation Team. Reporting to the Manager, Customer Implementation Operations, you’ll be the central coordination point for customer integrations—ensuring interface, SSO, POS, and accounting export projects are delivered smoothly while supporting healthcare and senior living organizations in transforming their foodservice operations with MealSuite’s technology.

Requirements

• 1+ years of experience supporting customer implementations and/or onboarding projects in a SaaS environment.
• Basic working knowledge of software integrations; experience working with complex products is strongly preferred.
• Proficiency with Microsoft Office and related productivity tools; familiarity with project tracking or collaboration tools is a plus.
• Strong organizational skills with exceptional attention to detail, time management, and the ability to juggle multiple priorities.
• Excellent written and verbal communication skills, strong interpersonal abilities, and an empathetic, customer-first mindset.
• Ability to thrive in a collaborative, fast-moving environment.
• Willingness to travel occasionally; valid passport with no travel restrictions (Canada/USA; Vietnam if required).

Responsibilities

• Own the end-to-end coordination of integrations projects (interfaces, SSO, POS, and accounting exports) in partnership with the Integrations and Implementation teams.
• Maintain real-time project plans and dashboards, tracking timelines, milestones, dependencies, risks, and deliverables while proactively escalating blockers.
• Manage project intake, prioritization, scheduling, and change requests; support capacity planning and resource allocation for the Integrations team.
• Serve as the primary coordination point between customers and internal teams—facilitating kickoffs, requirements validation, technical discussions, UAT, and go-live activities, while ensuring clear communication and documentation throughout the implementation lifecycle.

Benefits

• Unlimited paid time off
• Retirement savings support – we invest in your future with RRSP/401(k) matching at 100% up to 3%, because long-term security matters just as much as day-to-day balance.
• Health benefits – this includes day one medical, dental, and vision options, life & disability insurance, & paid maternity and parental leave.
• Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.
• Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.
• Participation in our equity program
• Opportunities for career development and advancement
• Purposeful work with a positive community impact

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees