Integration Engineer

PT Solutions Physical Therapy

About The Position

The Integration Engineer serves as a cross-functional technical lead responsible for the planning, coordination, and execution of both application and infrastructure readiness during clinic-to-hospital conversions and denovo private clinic growth initiatives. This role ensures that clinical applications, networking, telecom, and end-user devices are fully operational and aligned. This involves the planning, coordination, and execution of both application and infrastructure readiness to guarantee that all systems, networking, telecom, and end-user devices are fully operational for a successful go-live. Willingness to travel onsite for clinic openings and conversions as required. Travel frequency varies based on project complexity and the integration team rotation. Essential Functions Technical Readiness & Implementation End-to-End Coordination: Support technical readiness for clinic conversions by managing both application and infrastructure components. Application Lifecycle: Coordinate EMR and supporting clinical applications to ensure proper configuration, access, and readiness. Third-Party Platforms: Assist in standing up clinic accounts in third-party systems, including patient communication, scheduling, and referral platforms. Testing & Cutover: Support comprehensive application testing, validation, and cutover activities. Infrastructure & Connectivity Network & Security: Lead readiness activities for enterprise networking, including LAN/WAN, VPN, firewalls, and connectivity. Circuit Provisioning: Coordinate circuit provisioning and carrier turn-ups as required by project timelines. Telecom & Voice: Ensure telecom readiness, including call routing and call center validation. Hardware Readiness: Guarantee the operational status of all end-user devices, including workstations, printers, and clinical peripherals. Project Leadership & Support Onsite Execution: Provide onsite technical support during select clinic openings and conversions based on project risk. Real-Time Troubleshooting: Resolve application, network, or device issues in real time during go-live events. Risk Mitigation: Identify technical risks across applications and infrastructure and support the development of mitigation plans. Documentation: Maintain accurate updates within the project run book and serve as a technical escalation point.

Requirements

Healthcare IT: Proven experience supporting healthcare environments, specifically integrating applications with infrastructure.
EMR Proficiency: Working knowledge of EMR systems and their direct integration into clinical workflows.
Networking Fundamentals: Strong grasp of enterprise networking (LAN/WAN, VPNs, firewalls) and platforms such as Cisco, Meraki, or Fortinet.
Systems Support: Familiarity with telecom systems and comprehensive end-user device support
Vendor Management: Ability to coordinate multiple third-party vendors and internal stakeholders simultaneously.
Problem Solving: Strong troubleshooting skills in high-impact, fast-paced environments.
Project Oversight: Ability to manage multiple concurrent projects while maintaining clear documentation.
Proficiency in Microsoft Word, Excel, Window-based applications.
Excellent communication and relationship-building skills.
Must have demonstrated skill in prioritizing daily responsibilities and crises to handle a heavy workload.
Must be able to work successfully in a fast-paced environment.
Knowledge of federal and state employment laws and regulations
Bachelor’s degree in Information Technology, Computer Science, or a related field.
Network certifications such as CCNA, CCNP, or equivalent.
Prior exposure to EMR go-live events, healthcare integrations, or large-scale growth initiatives.

Responsibilities

Support technical readiness for clinic conversions by managing both application and infrastructure components.
Coordinate EMR and supporting clinical applications to ensure proper configuration, access, and readiness.
Assist in standing up clinic accounts in third-party systems, including patient communication, scheduling, and referral platforms.
Support comprehensive application testing, validation, and cutover activities.
Lead readiness activities for enterprise networking, including LAN/WAN, VPN, firewalls, and connectivity.
Coordinate circuit provisioning and carrier turn-ups as required by project timelines.
Ensure telecom readiness, including call routing and call center validation.
Guarantee the operational status of all end-user devices, including workstations, printers, and clinical peripherals.
Provide onsite technical support during select clinic openings and conversions based on project risk.
Resolve application, network, or device issues in real time during go-live events.
Identify technical risks across applications and infrastructure and support the development of mitigation plans.
Maintain accurate updates within the project run book and serve as a technical escalation point.