Engineer

TATA Consulting Services•San Jose, CA

49d•$100,000 - $110,000

About The Position

Interacts directly with our clients, merchants, partners, and developers to recognize and articulate business requirements and how best to implement our solutions, while adhering to guidelines and company policies. Act as main technical point of contact for all implementation-related activities throughout the integration effort. Facilitate setting up test accounts, provide technical development and coding support, and guide the client through testing and pre-launch activities. Be the "Voice of the Customer" and relay constructive feedback to Product Managers, Engineering, Technology, and other internal groups on ease of use and new functionality. Work with internal teams on any required feature enhancements or to address any solution gaps. Work in collaboration with Solution Engineers to integrate proposed solutions into the client ecommerce platforms. Work with key internal stakeholders, including Product Management, Risk, Payments, etc. to address specific customer business requirements or new product features. Work closely with internal teams including compliance, privacy, risk, information security, support and operations to ensure all aspects of a partner or merchant launch are managed Identify and define integration specific best practices Ensure partners and merchants implement optimal integra tion strategies, techniques, and user experience best practices

Requirements

5+ years of experience/exposure in the following areas: o Web and mobile technologies including Web Services, APIs, REST, HTML/HTTP, iOS, Android and leading web and mobile application frameworks.
Multiple major programming languages (C++, Objective-C, C#, Java, JavaScript, Ruby, Perl, .NET, PHP, Python).
2+ years of experience with Payments (Credit Card, Banking, Online, Offline), especially with ecommerce systems, payments gateways and payment processors is highly valued.
Exceptional communication skills, in English, both written and verbal.
Ability to successfully interact and dynamically adapt to communication styles with all levels of client organizations including C-level executives, middle management, finance and operations, technical/IT staff, and line personnel.
Ability to translate requirements into detailed design and solution documents.
Ability to quickly assess and troubleshoot most integration issues.
Effective time management skills to work with multiple external customers concurrently.
Self -learner for most of the topics on new products with proficiently designs solutions and deliver integrations with both off the shelf and customized products.
Strong presentation skills (Presenting to Business units and technical teams)

Responsibilities

Interacts directly with our clients, merchants, partners, and developers to recognize and articulate business requirements and how best to implement our solutions, while adhering to guidelines and company policies.
Act as main technical point of contact for all implementation-related activities throughout the integration effort. Facilitate setting up test accounts, provide technical development and coding support, and guide the client through testing and pre-launch activities.
Be the "Voice of the Customer" and relay constructive feedback to Product Managers, Engineering, Technology, and other internal groups on ease of use and new functionality. Work with internal teams on any required feature enhancements or to address any solution gaps.
Work in collaboration with Solution Engineers to integrate proposed solutions into the client ecommerce platforms.
Work with key internal stakeholders, including Product Management, Risk, Payments, etc. to address specific customer business requirements or new product features.
Work closely with internal teams including compliance, privacy, risk, information security, support and operations to ensure all aspects of a partner or merchant launch are managed
Identify and define integration specific best practices
Ensure partners and merchants implement optimal integra tion strategies, techniques, and user experience best practices

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