Integrated Solutions Manager

ASSA ABLOY • Phoenix, AZ

4d • Onsite

About The Position

Do you bring strong technical knowledge and a solid background in operations—such as scheduling, ordering, and logistics—while taking pride in delivering exceptional customer experiences? Are you eager to apply your expertise to help grow and optimize the business? Are you looking for a role where your contributions are valued and your impact is visible? If you answer yes to these questions, we should talk! The ASSA ABLOY Door Group is looking to add an Integrated Solutions Manager to manage the day-to-day operations for the RITE Door and RITE Slide integrated products. This will be an on-site role reporting directly to the Head of Specialized Openings, located in Pheonix, AZ. We are growing and there has never been a more exciting time to join us! Come see who we are at: https://www.assaabloy.com/group/en/about-us What would you do as our Integrated Solutions Manager? This is an exciting opportunity for a proactive manager who is both customer-centric and enjoys being a subject matter expert. As the Integrated Solutions Manager you will make a significant impact on the areas of Operations Management and Project Services.

Requirements

• Bachelor’s degree or related experience/skills
• Minimum of 7 years of experience managing and accomplishing goals through your team
• Proven track record of delivering an outstanding customer experience
• Demonstrated track record of being a self-starter and being resourceful
• Natural enthusiasm for problem-solving with meaningful solutions
• Exceptional skills in communicating to diverse technical and non-technical audiences
• Ability to multitask and prioritize projects under tight deadlines
• Proficiency in Microsoft Suite and previous experience within an ERP environment
• Ability to travel throughout US, Canada, and Mexico 10-20% of the time

Nice To Haves

• Previous experience in the door and/or hardware is highly desired, experience in architecture, construction, building products or a related industry also considered
• Previous experience with customer management within a manufacturing / production environment would be a plus

Responsibilities

• Manage the flow of order writing and processing
• Direct orders to the proper manufacturing locations
• Collaborate with operations teams across multiple manufacturing locations
• Audit customer orders for accuracy and/or production issues
• Oversee procurement activities for customer orders
• Control production scheduling and backlogs
• Ensure On-Time Order Fill Rates & Shipping
• Monitor and respond to customer inquiries, elevated issues, or concerns
• Develop and implement SOP’s as needed to provide guidance and a culture of continuous improvement
• Support creation of technical materials, instruction sheets, and presentations
• Manage the P&L for Integrated Solutions
• Actively participate in providing a safe and harmonious working environment for all employees
• Comply and enforce compliance of all state and federal regulations, Company standards and the ASSA ABLOY Code of Conduct
• Ensure the timely processing of customer quotes, ensuring accuracy and pricing
• Drive Quote follow up process, evaluate hit rate and customer metrics
• Oversee and assist with Project Submittals & Drawings
• Provide Technical & Installation Support
• Perform other duties and special projects as required

Benefits

• Competitive Salary
• Paid Vacation, Sick Time, and paid Company Holidays
• Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
• 401(k) Program with company contributions
• Tuition Reimbursement, Learning and Career Development opportunities
• Flexible Spending
• Employee Assistance Program
• Discount portal
• Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees