Integrated Communication Manager

Optimum•New York, NY

About The Position

Optimum is on a transformation journey, and we’re looking for a high-impact communicator to help us tell that story. As Integrated Communication Manager, you’ll join a fast-paced, collaborative team that oversees corporate messaging, corporate visibility, customer communications, internal storytelling, and social media. This is a hands-on role for someone who can think strategically, write clearly, and execute quickly. You’ll be at the center of high-visibility initiatives, supporting our executive leadership team, shaping our brand voice, and crafting communications that reach millions of teammates, customers, and stakeholders.

Requirements

5–7 years of experience in integrated communications, corporate affairs, marketing, or media.
Exceptional writing, editing, and storytelling skills, with a keen eye for tone, clarity, and audience.
Experience communicating on behalf of senior leaders or in support of high-priority initiatives.
Strong instincts around content strategy, editorial planning, and message alignment.
Ability to manage multiple workstreams under tight timelines with strong attention to detail.
A proactive, collaborative, low-ego team player who thrives in fast-paced, high-impact environments.
Comfort navigating ambiguity and shifting priorities with composure and a problem-solving mindset.
Strong digital and visual communication instincts; design skills or familiarity with platforms like Canva or Figma a plus.

Responsibilities

Craft compelling communications that bring Optimum’s business priorities, cultural values, and transformation journey to life.
Develop messaging for CEO and senior leaders across internal and external platforms.
Translate complex initiatives into clear, human-centered narratives that drive understanding and action.
Create content across a variety of channels, including emails, talking points, intranet stories, customer messaging, video scripts, leadership remarks, and social media posts.
Partner with Social and Marketing to ensure integrated content strategies across owned and earned channels.
Support key moments like earnings, product launches, leadership forums, and employee recognition events.
Work closely with teammates in Corporate Comms, Customer Experience, Marketing, and People & Culture to align messaging and voice.
Partner with internal stakeholders and external agencies to ensure timely delivery and consistency.
Jump in wherever needed to support fast-moving priorities.
Bring proactive ideas and editorial thinking to the table, constantly looking for new ways to elevate engagement and impact.
Respond quickly and thoughtfully to evolving business needs with speed, clarity, and agility.
Maintain a strong bias toward action, quick iteration, and continuous improvement.