INTAKE WORKER/COORD
About The Position
The Call Specialist is responsible for coordinating aspects of the admissions process. This includes, but is not limited to, efficient and effective handling of inquiry calls, processing of referrals for possible admission, and knowledge of and communication with referral sources and customers who present for assessment. Additional responsibilities may include patient registration and insurance verification, checking vitals, wanding incoming patients, patient observations, scheduling of evaluations, bedboard monitoring, belongings searches, providing report to units, facilitating teleassessments for on-call staff, and other non-clinical duties assigned by admissions director. Non-exempt position.
Requirements
- Bachelors degree in social work, mental health/behavioral sciences, or related field.
- Minimum of two years experience in direct clinical experience in a psychiatric/mental health/chemical dependency setting.
- Completion of CPR course and completion of HANDLE WITH CARE within 90 days of employment.
- Thorough knowledge of TJC, HCFA, OSHA, state and federal regulatory requirements.
Responsibilities
- coordinating aspects of the admissions process
- efficient and effective handling of inquiry calls
- processing of referrals for possible admission
- knowledge of and communication with referral sources and customers who present for assessment
- patient registration and insurance verification
- checking vitals
- wanding incoming patients
- patient observations
- scheduling of evaluations
- bedboard monitoring
- belongings searches
- providing report to units
- facilitating teleassessments for on-call staff
- other non-clinical duties assigned by admissions director
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What This Job Offers
Job Type
Full-time
