INTAKE WORKER/COORD

UHS • Nevada, MO

1d

About The Position

Heartland Behavioral Health Services has been providing care for children and adolescents for over 100 years in Nevada, Missouri. We treat male and female patients ages 4 through 17 in both acute as well as residential programs for conditions ranging from depression, anxiety and other mood disorders to recovering from a traumatic event. All of our programs have been designed and tailored to help our patients grow and prosper.
Heartland is nestled within 50 secluded acres in Nevada, Missouri, providing the perfect rural area setting for our residents to heal and grow. A reprieve from everyday life, our peaceful environment allows residents to return to the basics and reconnect with themselves and others. We also offer leisure activities, such as baseball, basketball and an equestrian program, that allow children and adolescents to enjoy themselves while building self-confidence, trust and teamwork.
JOIN OUR TEAM AND SUPPORT OUR MISSION "WE CHANGING LIVES."
THE INTAKE COORDINATOR POSITION -
Provides support in admission staff on their shift. Performs various duties related to working with families and referral sources for admission processes. Supports various insurance and financial counseling functions related to ensuring financial payments and follow-up paperwork completion. Performs back-up functions of taking in-take calls and authorization approvals. Provides leadership to other intake staff and ensures that the department is completing required procedures.

Requirements

• At least 2 years experience working in the mental health field.
• Individual will have strong working knowledge of insurance verification, medical necessity requirements for both acute and residential treatment and benefit plans.
• Individual will demonstrate an ability to utilize Microsoft Word, Excel and other hospital specific programs.
• Individual will be detail orientated and have an experience in providing quality customer service.
• Individual will possess skills with data entry and clerical tasks

Responsibilities

• Provides support in admission staff on their shift.
• Performs various duties related to working with families and referral sources for admission processes.
• Supports various insurance and financial counseling functions related to ensuring financial payments and follow-up paperwork completion.
• Performs back-up functions of taking in-take calls and authorization approvals.
• Provides leadership to other intake staff and ensures that the department is completing required procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed