Intake Support Specialist
About The Position
Provide clerical support to the Intake Department. Essential Functions Monitor HCR RightFax folders, label faxes, and attach electronic documents to patient record in Home Care Home Base (HCHB). Monitor Intake team email. Perform timely and accurate data entry. Responsible for entering orthopedic prescreens into HCHB, according to agency protocol. Provide phone support to the department and triage of calls to Intake staff. Provide excellent customer service to internal and external customers. Participate in department and agency meetings. Other duties as assigned. This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Requirements
- Two to four (2-4) years’ experience in a clinical setting.
- Communication and computer skills required.
Responsibilities
- Monitor HCR RightFax folders, label faxes, and attach electronic documents to patient record in Home Care Home Base (HCHB).
- Monitor Intake team email.
- Perform timely and accurate data entry.
- Responsible for entering orthopedic prescreens into HCHB, according to agency protocol.
- Provide phone support to the department and triage of calls to Intake staff.
- Provide excellent customer service to internal and external customers.
- Participate in department and agency meetings.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
