Intake Specialist

URI Careers•New York, NY

13h•$39,000 - $45,000•Hybrid

About The Position

The Intake Specialist (IS) will support the efforts of the Centralized Intake Program with a special focus on the Bronx and Manhattan. The Centralized Intake Program resides in the Justice Initiatives (JI) department to standardize our intake process for the JI programs and create a trauma-informed process for participants. The IS will do outreach, intakes, risk assessments and screenings for the Justice Initiatives programs with particular focus on outreach and intake within our Domestic Violence (DV) and Homeless Family shelters located in NYC. They will provide additional support to the Legal Education and Advocacy Program (LEAP), the Economic Empowerment Program (EEP), Abusive Partner Intervention Program (APIP) and the People and Animals Living Safely program (PALS) as needed. Outreach and intakes will be done with potential participants that are currently residing in shelter, residing in community, or at court-based sites on each program’s need. Salary: $39,000 - $45,000

Requirements

Bachelor's degree in counseling, Psychology, Social Work, or a related human services field with at least 1 year of experience
1 year working with survivors of domestic or gender-based violence or trafficking survivors
Commitment to the vision and mission of Urban Resource Institute
Demonstrated passion and commitment to public interest and an understanding of trauma-informed, anti-oppressive, and culturally responsive services
Have a strong understanding of the safety needs of survivors of violence
Familiar with NYC public benefits and shelter systems
Deeply understand strength-based and survivor-centered approaches
Strong writing and public speaking skills with an ability to manage and organize multiple projects in a busy, pressured working environment
Experience collaborating across programs and external sectors
Demonstrate sensitivity and experience with and/or knowledge of domestic violence within and against disenfranchised communities including individuals who identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with mental health issues
Demonstrate trauma-informed and anti-oppressive approach when working with survivors of domestic and gender-based violence
Highly motivated, with the ability to work independently and in a team, assess priorities, take initiative, manage multiple assignments, and meet deadlines
Must be able to exercise sound judgment, maintain confidentiality, and cope with stress and crises in a calm manner
Willingness to travel to residential and community program spaces, and community partner sites
Computer proficiency in Microsoft Office, Google Docs, and Apricot

Nice To Haves

Bilingual (English/Spanish) Preferred

Responsibilities

Conduct universal intake along with risk assessments, screenings, supplemental intakes and provide referrals and resource coordination in a client-centered and trauma-informed way to support potential participant’s needs and their goals for participating in the program
Partner closely with the APIP team to do outreach and intakes for their programs
Schedule initial interviews, either in person or by phone directly with the participant
Evaluate participant’s information against program eligibility guidelines to determine if they are eligible for services.
Collaborate with the teams to ensure continuity of services across programs
Provide outreach and informational sessions to service providers, court-based workers, and potential participants including at the FJCs and shelters
Actively outreach to other NYC and Westchester-based non-profits and community space to create new partnerships for referrals and to support as many survivors and participants in accessing services as possible
Meet weekly with Manager for supervision and perform other duties assigned by the Program Manager.
Collaborate closely with other Justice Initiative program leaders and staff along with other Program’s divisions within URI
Input & maintain accurate data collection in a timely fashion
Collaborate in providing accurate data reporting to funders and city organizations
Support program leaders in any reports for funders
Stay up to date with innovations in the field
Participate in regular staff meetings and in training
Attend coalitions, taskforces, working groups and committees
Other duties as requested based on department, program, and/or organizational needs