Full Time Intake Specialist

Mutrux Firm • Clayton, MO

2d • Remote

About The Position

We’re in search of an enthusiastic Full Time Leads Intake Specialist. The successful candidate will receive real-world experience, exceptional training, and valuable exposure to the inner workings of a busy personal injury firm. All equipment and computers will be provided by the law firm.

This opportunity will provide the applicant with a rewarding experience that will allow them to help others in a busy environment.
If you are interested in this position, please submit your application indicating your interest and relevant work experience.

Requirements

• Positive demeanor.
• Strong work ethic.
• Ability to learn new computer software quickly.
• Ability to stay focused to get the job done.
• Strong communication skills.
• Goal and deadline-oriented.
• Strong attention to detail.
• Ability to work well in a team environment.
• Legal Intake experience is preferred, although not required.
• Must have experience with customer service on the phone or experience working with a law firm.

Nice To Haves

• Legal Intake experience is preferred, although not required.

Responsibilities

• Our Leads Specialists are responsible for obtaining all information concerning when, where, and how an injury occurred.
• They are responsible for noting injuries, along with other important details to help determine what type of case the caller may have, if any.
• If the caller potentially has a case for a legal matter not related to an injury, the Leads Specialist will send contact information for a different attorney who could potentially help.
• All potential clients speak with an Intake Specialist before the case is sent to the legal team for review.
• The Lead Intake Specialists also perform scheduled check in calls to our clients.
• These calls are not to give the client information on their case status, although they may ask.
• These calls are set in place to check on the emotional and physical wellbeing of our clients post-injury.
• We believe in supporting our clients as fully as possible throughout the duration of their case.

Benefits

• Health (Covered at 50% Employer)
• Dental (Group Rate)
• Life & Long Term Disability Insurance (Covered at 100% Employer)
• Paid time off including the following: Vacation, Sick, PTO, Parental leave, Bereavement leave, Day off in the 2nd quarter, Birthday vacation day, etc.
• Ability to earn additional vacation days for meeting Quarterly goals
• Closed for 9 holidays.
• Professional development assistance.
• Gym membership reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees