Intake Specialist - Office | Largo, FL

ABA Solutions•Largo, FL

16h

About The Position

Join Our Team as an Intake Specialist! Are you the kind of person who brings positive energy wherever you go? Do you enjoy helping others and thrive in a lively, fast-paced environment? If so, ABA Solutions, Inc. is looking for someone just like you to join our team! What You'll Do: Be the friendly voice on the phone, helping potential clients feel welcomed and supported from the start. Work your organizational magic by gathering intake paperwork from new clients and managing detailed data entry. Keep our processes running smoothly with your knack for maintaining tracking spreadsheets and following up with physician offices. Play a key role in client care by verifying insurance benefits and obtaining authorizations. Uphold confidentiality with the utmost care, ensuring compliance with HIPAA.

Requirements

A high school diploma or equivalent.
At least two years of experience in customer service within the medical or behavioral health field.
Exceptional phone skills and professional, yet warm, etiquette.
Experience with general office tasks and a collaborative spirit.
A strong command of Microsoft Office, especially Excel.
A quick learner who can thrive under the guidance of our Office Administrator/Manager.
Detail-oriented, organized, and able to juggle multiple tasks with ease.
Reliable, consistent, and always ready to contribute.

Nice To Haves

If you’re bilingual in Spanish, that’s a huge plus!

Responsibilities

Be the friendly voice on the phone, helping potential clients feel welcomed and supported from the start.
Gather intake paperwork from new clients and managing detailed data entry.
Maintain tracking spreadsheets and following up with physician offices.
Verify insurance benefits and obtaining authorizations.
Uphold confidentiality with the utmost care, ensuring compliance with HIPAA.